Technology Articles

How Does SIP Trunking Help Businesses?

February 1st, 2024 by admin

A phone headset resting on an open laptop

SIP stands for Session Initiation Protocol, and trunking? It's just a fancy way of saying “connection.” So, when you put them together, you get SIP trunking – a VoIP technology that makes your communication smoother and more efficient. ...

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Posted in: Solutions

Differences Between Cloud and Onsite Phone Systems

October 16th, 2023 by admin

Two phones with a conceptualized connection to the digital cloud

One of the biggest challenges for business owners is finding the right VoIP system and the right VoIP strategy for your business. Should you invest in an onsite phone system, or will a cloud-based solution make more sense for your business? ...

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Posted in: Services

How Does a Structured Cabling System Benefit Your Business

July 17th, 2023 by admin

Learn all about the benefits of structured cabling systems for your business

In the fast-paced digital era, businesses increasingly rely on advanced technologies to streamline operations, enhance productivity, and stay ahead in the competitive landscape. Amidst this technological revolution, one fundamental aspect often...

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Posted in: Services

How Do Contact Centers Improve Customer Service?

July 3rd, 2023 by admin

Contact centers are important for ensuring customer satisfaction

In a highly competitive business landscape, providing exceptional customer service is paramount for success. Customer satisfaction banks on how well you can address their needs after a sale, and contact centers are a vital component in achieving...

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Posted in: Services

Pete Jones Wins Lifetime Achievement Award at TAG Convention

May 19th, 2023 by admin

Handshake in between buildings

President of Nova Technologies Recognized Amongst Top Organizations in North America PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), announced today that Pete Jones, President of Nova Technologies, has been...

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Posted in: Nova News, Press Release

Improve Customer Service with Unified Communications

March 22nd, 2023 by admin

A smiling woman talking on the phone and using a laptop

Unified Communications (UC) technology helps organizations improve customer service by allowing businesses to streamline their communication processes and provide customers with immediate access to the services they need. By using a single, unified...

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Posted in: Nova News, Services, Products

Nova Technologies Invited to Attend 22nd Annual Technology Assurance Group

March 17th, 2023 by admin

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Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP) was invited to ...

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Posted in: Press Release

Why Do You Need Zultys Unified Communication Solutions?

February 13th, 2023 by admin

A man using a headset to work remotely.

Zultys Unified Communication Solutions are the perfect way to maximize your business efficiency and productivity. By streamlining communication processes, you can stay connected with colleagues, customers, and partners around the world. With Zultys...

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Posted in: Services

Enhancing Customers Network Performance with New SD-WAN Technology

January 24th, 2023 by admin

Computer icons on a blue background

Leading Unified Communications Provider Brings New Technology to Replace MPLS PLYMOUTH, MN - Nova Technologies a leader in managed technology solutions, announced today that the company will now offer SD-WAN (Software-Defined Networking in a Wide Area...

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Posted in: Press Release

What are the Benefits of a Contact Center?

December 27th, 2022 by admin

A smiling contact center employee

Contact center solutions are software and hardware systems that enable organizations to manage customer experience, employees, and operations. These solutions can include a variety of features, such as interactive voice response (IVR), self-service...

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Posted in: Products

The Complete Guide to Choosing a Hosted Voice Solution for Your Business

November 30th, 2022 by admin

A man using his cellphone and a laptop for work

When it comes to communications, no business should be without a hosted voice solution. Hosted voice solutions are the modern choice for businesses of all sizes, providing reliable and cost-effective communication services. But with so many options...

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Posted in: Services

Integrating Business Phone Systems to Microsoft Teams to Increase Customer Collaboration, Productivity and Profitability

August 17th, 2022 by admin

A business woman smiling while working on her laptop

Leading MTSP Improves Communication Among Region's Businesses PLYMOUTH, MN - Nova Technologies a leading managed technology services provider (MTSP), recently announced that the company is proactively integrating business phone systems seamlessly...

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Posted in: Press Release

Building a New Facility? Don't Forget About the Pre-Planning Phase of Your Most Important Asset - Your Communications Infrastructure

July 7th, 2022 by admin

A businessman working at his computer with another businessman showing him a graph on a tablet

PLYMOUTH, MN - Building a new facility is both an exciting and stressful task for your company, your employees, and your business partners. It's a journey that can be as smooth as ice or one plagued with obstacles and errors. Having the foresight...

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Posted in: Press Release

The Connection Between Business Phone Systems and Customer Service

July 6th, 2021 by admin

 Black woman on phone and computer smiling

Many budding businesses that are scaling up and transforming into bigger enterprises often ignore one important element of telecommunication infrastructure, i.e., a business phone system. Despite all the online technology and cyber connectivity,...

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Posted in: Services, Products

Sharing How Artificial Intelligence (AI) Will Impact Small to Mid-Sized Businesses

March 22nd, 2021 by admin

Hands of robot and human touching on global virtual network connection future interface. Artificial intelligence technology concept.

Leading Managed Technology Services Provider Reports on Increases in AI Prevalence PLYMOUTH, MN - Nova Technologies a leading managed technology services provider (MTSP), reported today on the state of artificial intelligence (AI) and how current applications...

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Posted in: Press Release

Providing Customers With a Technology Plan for Continued Operations

October 29th, 2020 by admin

A business person using a tablet and a laptop

PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. Nova Technologies begins by evaluating...

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Posted in: Press Release

Sharing the Top 3 Business Collaboration Tools in 2020

September 29th, 2020 by admin

Woman sitting at a desk with three monitors, collaborating with coworkers via video conference

PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), shared the top 3 business collaboration tools in 2020. Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately,...

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Posted in: Press Release

Nova Technologies Provides Voice Solutions for Your Remote Workforce

September 23rd, 2020 by admin

A blonde woman working remotely using a laptop

When businesses moved to a remote workforce at the onset of the pandemic, many they did so without supplying their employees with the usual tools they had in the office. Employees may have been using personal computers and cellphones to complete...

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Posted in: Services, Products

Nova Technologies Keeps Your Network Protected with WatchGuard

February 25th, 2020 by admin

A blue digital face with a red eye and a binary overlay

Cybersecurity is one of the most important aspects of running a business. Ensuring all of your business' sensitive data is protected, from accounts receivable to client information, is imperative to the success of your business. Additionally,...

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Posted in: Services

5 Benefits of SIP Trunking

January 22nd, 2020 by admin

A cloud with connected laptops with Earth in the background

SIP (Standard Initiation Protocol) trunking is a technology that allows businesses to connect through video, voice, instant messaging, and other multimedia communications. There are a plethora of benefits to utilizing this technology for your business....

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Posted in: Services, Products

Nova Technologies Launches Secure WiFi-as-a-Service to Protect Customers from Cyber Attacks

November 6th, 2019 by admin

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PLYMOUTH, MN – As a leading managed technology services provider (MTSP), we are announcing the launch of a Secure WiFi-as-a-Service program to protect its customers from cyber attacks through wireless access points. Over the past few years, the...

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Posted in: Press Release

The Advantages of On-Premises, Cloud, and Hybrid Technology Solutions for your Business

October 24th, 2019 by admin

on-site servers in rows

There are three distinct service technology solutions when it comes to cloud computing: on-premises, hybrid, and full cloud. Understanding the kinds of solutions available can help you determine what works for your business. The marketplace is crowded...

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Posted in: Services, Products

Nova Communications is Now Nova Technologies!

June 19th, 2019 by admin

Team members

We are proud to announce our transition from Nova Communications to Nova Technologies. Expanding our services and solutions from offering only voice and communication technology to providing you with even more solutions for your business. The mission...

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Posted in: Nova News

Cut Out the Hassle of Premises-Based Equipment With a Hosted Voice Solution

April 24th, 2019 by admin

hovering cloud over a hand

When you are running a business, one of the last things you want is to keep having to waste your time, and few things can waste your time more than an old premises-based phone system. It can be a hassle having to always fiddle with your equipment to...

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Posted in: Services, Products

Don't Hesitate to Call for Assistance

October 9th, 2018 by admin

Keyboard with the word 'Support' on one of the keys

If you’re hesitating to pick up the phone and call your IT support team, then there’s something wrong. After all, malfunctioning applications and hardware can disrupt your workflow for hours or days, costing valuable time and money! Let’s break down...

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Posted in: Services

Nova Communications Disrupts Cybersecurity Industry with New Program

June 1st, 2018 by admin

Virtual Lock

PLYMOUTH, MN – Nova Communications a leading managed technology services provider, announced today that the company has launched a cybersecurity security-as-a-service program designed to protect businesses from daily attacks. Nova Communications’...

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Posted in: Press Release

Improve Communication, Improve Business

May 30th, 2018 by admin

Unplugged Phone

Imagine yourself in a foreign country that you’ve always wanted to visit, but you don’t speak a single word of the local language and no one around speaks your language. Now image that you’re trying to navigate from point A to point B and you have absolutely...

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Posted in: Services


Nova Will Help You Explore ALL Options

Hosted, Virtual, VoIP or Traditional Phone System… Which fits your company best?