Technology Articles

What Are the Benefits of SIP Trunking

September 18th, 2023 by admin

A work call on a mobile phone

In the world of modern business communications, SIP trunking has emerged as a game-changer. Session Initiation Protocol (SIP) trunking is a technology that allows businesses to make and receive voice calls, video calls, and other unified communications...

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Posted in: Solutions

Nova Technologies Leverages Unique Strategic Partnership With Zultys

September 6th, 2023 by admin

Strategic Partnership With Zultys

Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships PLYMOUTH, MN ‐ Nova Technologies, a leading Managed Technology Service Provider (MTSP), announced...

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Posted in: Press Release

Why Should Your Company Use Call Recording

September 1st, 2023 by admin

A work phone being dialed

In today's fast-paced business environment, effective communication is essential for success. One tool that can greatly enhance communication and provide numerous benefits to your company is call recording. Call recording technology allows...

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Posted in: Solutions

Improve Communication and Collaboration with Unified Communications

August 21st, 2023 by admin

An office space with workers cummunicating and collaborating

Effective communication and seamless collaboration are crucial for businesses to thrive. Traditional communication methods, such as phone calls and emails, are no longer sufficient to meet the demands of modern work environments. Enter unified...

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Posted in: Solutions

Nova Technologies Utilizes Latest AI Knowledge Management to Outpace IT Competitors

August 21st, 2023 by admin

AI Knowledge Management

Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models PLYMOUTH, MN - Nova Technologies a leading Managed Technology Service Provider (MTSP), announced today...

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Posted in: Press Release

Stay Protected with Network Security Solutions

August 1st, 2023 by admin

A yellow lock on a red-orange background

Network security has become an absolute necessity in today's interconnected digital landscape, where information is transmitted and accessed at lightning speeds. From corporate enterprises to small businesses and individual users, the proliferation...

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Posted in: Solutions

How Does a Structured Cabling System Benefit Your Business

July 17th, 2023 by admin

Learn all about the benefits of structured cabling systems for your business

In the fast-paced digital era, businesses increasingly rely on advanced technologies to streamline operations, enhance productivity, and stay ahead in the competitive landscape. Amidst this technological revolution, one fundamental aspect often...

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Posted in: Services

Nova Technologies Drives Small to Mid-Sized Businesses' Profitability and Performance with the Latest in Integrated Contact Center Technology

July 10th, 2023 by admin

A close-up of a woman on a headset, with another woman on a headset in the background to represent contact centers.

Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations PLYMOUTH, MN - Nova Technologies a leading Managed Technology Services Provider (MTSP), announced today that the company is delivering...

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Posted in: Press Release

How Do Contact Centers Improve Customer Service?

July 3rd, 2023 by admin

Contact centers are important for ensuring customer satisfaction

In a highly competitive business landscape, providing exceptional customer service is paramount for success. Customer satisfaction banks on how well you can address their needs after a sale, and contact centers are a vital component in achieving...

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Posted in: Services

Improve Communication with Hosted Voice Solutions

June 16th, 2023 by admin

A smiling business woman talking on the phone

Communication between employees, customers, and suppliers is essential for any business to run smoothly. Hosted voice solutions are a great way to improve communication in the workplace. A hosted voice solution provides businesses with...

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Posted in: Services


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