Technology Articles

Leveraging Latest Mobile Enablement Technology to Enhance Hybrid Workforce Productivity

March 28th, 2024 by admin

Man working on mobile phone

Leading Managed Technology Services Provider Advances the Communication Capabilities of Local Businesses PLYMOUTH, MN ‐ Nova Technologies, a leading managed technology services provider (MTSP), is advancing how small to mid-sized businesses (SMBs)...

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Posted in: Press Release

Reduce Communication Costs with Hosted PBX Services

January 2nd, 2024 by admin

A man leaning on a desk while holding a headset

When you're running a business, big or small, one of the most important factors to consider is communication. It is the heartbeat of your operations. Whether connecting with clients, coordinating with your team, or ensuring everyone is on the same page,...

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Posted in: Solutions

Improve Communication and Collaboration with Unified Communications

August 21st, 2023 by admin

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Effective communication and seamless collaboration are crucial for businesses to thrive. Traditional communication methods, such as phone calls and emails, are no longer sufficient to meet the demands of modern work environments. Enter unified...

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Posted in: Solutions

How Do Contact Centers Improve Customer Service?

July 3rd, 2023 by admin

Contact centers are important for ensuring customer satisfaction

In a highly competitive business landscape, providing exceptional customer service is paramount for success. Customer satisfaction banks on how well you can address their needs after a sale, and contact centers are a vital component in achieving...

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Posted in: Services

Improve Communication with Hosted Voice Solutions

June 16th, 2023 by admin

A smiling business woman talking on the phone

Communication between employees, customers, and suppliers is essential for any business to run smoothly. Hosted voice solutions are a great way to improve communication in the workplace. A hosted voice solution provides businesses with...

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Posted in: Services

What Is SIP Trunking?

May 11th, 2023 by admin

Learn everything that there is to know about SIP Trunking

SIP trunking is a form of VoIP technology that enables businesses to make, receive, and manage telephone calls over an IP network. It is an alternative to traditional phone lines, such as analog or PRI lines, which use the Public Switched Telephone...

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Posted in: Products

Why Every Business Needs VoIP Services

April 28th, 2023 by admin

A globe graphic with people and technology icons connected with lines overlaid on a businessman looking at his cellphone

VoIP (Voice over Internet Protocol) services are voice and data transmission services that use the internet as opposed to traditional phone lines. VoIP services provide a much more efficient, cost-effective means of communication than traditional...

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Posted in: Products

Improve Customer Service with Unified Communications

March 22nd, 2023 by admin

A smiling woman talking on the phone and using a laptop

Unified Communications (UC) technology helps organizations improve customer service by allowing businesses to streamline their communication processes and provide customers with immediate access to the services they need. By using a single, unified...

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Posted in: Nova News, Services, Products

Improve Business Efficiency with Structured Cabling

March 10th, 2023 by admin

Blue cables coming out of a ceiling

Like most business owners, you must have a lot on your plate. From managing employees to tracking bills and accounts, many things need to be considered when running a business. The last thing you need is a clunky network hogging your time and slowing...

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Posted in: Services

Everything You Need to Know About Hosted Voice Solutions

February 28th, 2023 by admin

A woman smiling while wearing a VoIP headset

Hosted Voice Solutions offer a range of advantages over traditional landline telephone systems. They are typically much more cost-effective and provide a wider range of features, such as call forwarding, caller ID, voicemail-to-email conversion,...

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Posted in: Services

Why Do You Need Zultys Unified Communication Solutions?

February 13th, 2023 by admin

A man using a headset to work remotely.

Zultys Unified Communication Solutions are the perfect way to maximize your business efficiency and productivity. By streamlining communication processes, you can stay connected with colleagues, customers, and partners around the world. With Zultys...

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Posted in: Services

What are the Benefits of a Contact Center?

December 27th, 2022 by admin

A smiling contact center employee

Contact center solutions are software and hardware systems that enable organizations to manage customer experience, employees, and operations. These solutions can include a variety of features, such as interactive voice response (IVR), self-service...

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Posted in: Products

The Complete Guide to Choosing a Hosted Voice Solution for Your Business

November 30th, 2022 by admin

A man using his cellphone and a laptop for work

When it comes to communications, no business should be without a hosted voice solution. Hosted voice solutions are the modern choice for businesses of all sizes, providing reliable and cost-effective communication services. But with so many options...

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Posted in: Services

Nova Technologies Leverages Latest Mobile Enablement Technology to Enhance Hybrid Workforce Productivity

November 21st, 2022 by admin

A woman working remotely and using her cellphone

Leading Managed Technology Services Provider Advances the Communication Capabilities of Local Businesses PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), is advancing how small to mid-sized businesses (SMBs)...

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Posted in: Press Release

Why Choosing SIP for Your Business Is a Great Decision

October 12th, 2022 by admin

A hand outstretched with a drawing of a cloud hovering over the palm, with multiple devices connected to the cloud, over a backdrop of a server room symbolizing SIP Trunking.

If there is one thing that keeps businesses going, it is the perfect communication between all employees and departments. However, sometimes due to unstable network activity or some other reason, communication can be disrupted. During a phone call,...

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Posted in: Products

Business Phones - The One Aspect That Will Help Your Company Grow

October 4th, 2022 by admin

A businessman dialing a number on a business phone

The world is evolving at a pretty fast pace, and the need for businesses to adapt to the changes is a must. While massive changes are taken and implemented, smaller, more significant changes are often neglected. One such adaptation is the use of...

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Posted in: Services, Products

Integrating Business Phone Systems to Microsoft Teams to Increase Customer Collaboration, Productivity and Profitability

August 17th, 2022 by admin

A business woman smiling while working on her laptop

Leading MTSP Improves Communication Among Region's Businesses PLYMOUTH, MN - Nova Technologies a leading managed technology services provider (MTSP), recently announced that the company is proactively integrating business phone systems seamlessly...

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Posted in: Press Release

Reduce Costs and Increase Communication with Nova Technologies Hosted Voice Solutions

July 18th, 2022 by admin

'The Cloud' text in uppercase letters in printing press block.

With the passage of time, the business world has largely evolved, and most conventional practices are being replaced with more modern, cost-effective, and faster solutions. One such solution is the integration of VoIP technologies into the...

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Posted in: Services

Nova Technologies Announces Full-Service Cloud Voice Program

February 23rd, 2022 by admin

Cloud with WiFi, globe, email, friend, and chat icons. Full-feature communications concept.

Industry Leader in Managed Technology Services Responds to Consumer Demands with Powerful Solution PLYMOUTH, MN – Nova Technologies, a leading managed technology services provider, announced today that the company...

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Posted in: Press Release

Cloud Voice Makes Small Companies Look Like Big Business

January 22nd, 2022 by admin

Close up of someone holding a phone in one hand and a headset casually in the other in front of their tablet.

Nova Technologies Shares the Power of the Cloud with Customers PLYMOUTH, MN – Small businesses have been drawn to VoIP technology because of the substantial cost savings they gain when making the switch. However, as VoIP has continued to evolve...

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Posted in: Press Release

4 Surefire Signs Your Business is VoIP Ready

November 30th, 2021 by admin

A tablet being held by one hand in a server room with the word VoIP bracketed between two phone icons on it's screen, with the word 'VoIP' floating around the tablet.

Access to the right technology at the right time can make all the difference. Sometimes your business may integrate a technology solution but may not be ready to leverage it to its full potential. Hence, you may find the investment as a cost instead...

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Posted in: Services

Helping Law Firms Go Green and Increase Productivity by Utilizing Unified Communications

September 3rd, 2021 by admin

Someone video conferencing with a lawyer on the phone through unified communications.

Leading Business Technology Provider Changes the Way Law Firms Communicate PLYMOUTH, MN – Nova Technologies, a leading provider of unified communications, announced today that the company is placing special emphasis on bringing its innovative technology...

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Posted in: Press Release

Why Your Organization Need to Move from Conventional Telephony to VoIP

September 1st, 2021 by admin

Two phones on a green background connected by a cloud that says VoIP

Almost every company irrespective of its size and niche extensively depends on voice communications. If your organization still uses conventional telephone systems to take care of this communication channel, it is time to move to a VoIP system. There...

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Posted in: Services

Five Reasons Why Hosted VoIP is Experiencing Explosive Growth

August 4th, 2021 by admin

A man holding a phone and headset in front of a tablet, as a graphic shows all its features with icons

Leader in Managed Technology Services Increases Customer Profitability by Cost Justifying New Cloud Voice Solutions PLYMOUTH, MN – Hosted VoIP is quickly expanding its footprint in the small to mid-sized business (SMB) marketplace because it dramatically...

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Posted in: Press Release

The Connection Between Business Phone Systems and Customer Service

July 6th, 2021 by admin

 Black woman on phone and computer smiling

Many budding businesses that are scaling up and transforming into bigger enterprises often ignore one important element of telecommunication infrastructure, i.e., a business phone system. Despite all the online technology and cyber connectivity,...

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Posted in: Services, Products

Nova Technologies Educates Customers on How to Replace Manufactured Discontinued Phone Systems with Today’s Cloud Technology

June 29th, 2021 by admin

Businessman Holding Cloud Icon

Leader in Managed Technology Services Increases Customer Profitability by Cost Justifying New Cloud Voice Solutions PLYMOUTH, MN – Nova Technologies, a leader in managed technology services, announced today the company has launched a campaign...

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Posted in: Press Release

Providing Customers With a Technology Plan for Continued Operations

October 29th, 2020 by admin

A business person using a tablet and a laptop

PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. Nova Technologies begins by evaluating...

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Posted in: Press Release

Sharing the Top 3 Business Collaboration Tools in 2020

September 29th, 2020 by admin

Woman sitting at a desk with three monitors, collaborating with coworkers via video conference

PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), shared the top 3 business collaboration tools in 2020. Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately,...

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Posted in: Press Release

Nova Technologies Provides Voice Solutions for Your Remote Workforce

September 23rd, 2020 by admin

A blonde woman working remotely using a laptop

When businesses moved to a remote workforce at the onset of the pandemic, many they did so without supplying their employees with the usual tools they had in the office. Employees may have been using personal computers and cellphones to complete...

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Posted in: Services, Products

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

July 27th, 2020 by admin

A man working from home using a laptop and a headset

PLYMOUTH, MN - Nova Communications, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance...

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Posted in: Press Release

Benefits of a Hosted Phone System for Your Business

June 2nd, 2020 by admin

A businessman working from home using a headset

Communication is critical to the success of any business. Whether that is internal communication to inform your employees about business practices, employees collaborating, or speaking with customers; your business needs to have reliable technology...

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Posted in: Services

Empowering Companies to Combat COVID-19 with an Innovative Approach Using Microsoft Teams

May 10th, 2020 by admin

User working on a laptop with phone on table

PLYMOUTH, MN – We are a leading managed technology services provider (MTSP) that is empowering business owners to accelerate innovation within their companies through Microsoft’s new software, Teams. Microsoft Teams is a tool that dramatically...

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Posted in: Press Release

Leveraging Microsoft Azure to Take Customers Into the Cloud Cost Effectively

April 9th, 2020 by admin

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PLYMOUTH, MN - We are leveraging Microsoft Azure to help eliminate outdated IT hardware in small to mid-sized businesses (SMBs) and make a seamless transition to the cloud. Microsoft’s most common suite of products has reached expiration such...

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Posted in: Press Release

Leverage the Power of Microsoft Teams to Collaborate More Effectively

March 10th, 2020 by admin

Four Business people video conferencing with colleagues

PLYMOUTH, MN – Nova Communications, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade,...

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Posted in: Press Release

Alerting Businesses About Robocall Scams

October 2nd, 2019 by admin

Business phone sitting on a table

Plymoth, MN – We are proud to announce that we are alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive...

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Posted in: Press Release

Nova Communications Educates Businesses on How WebRTC Can Enhance Customer Experience

August 5th, 2019 by admin

Woman's Hands Holding Cell Phone on Video Call with Smiling Male Customer Service Representative Wearing Headset

PLYMOUTH, MN – Nova Communications, a leading managed technology services provider (MTSP), announced that WebRTC (Real-Time Communications) is set to change the way companies communicate. WebRTC is a way to make phone calls, video calls, send...

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Posted in: Press Release

Nova Communications Educates Customer on the Challenges of VoIP and How to Overcome Them

June 11th, 2019 by admin

Man on phone that is coming through a laptop

PLYMOUTH, MN – May 2019 – Voice over Internet Protocol (VoIP) technology has been prescribed as a cure-all for business communication, especially in the recent years. Driven primarily by the significant cost savings associated with the technology,...

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Posted in: Press Release

Five Ways to Improve Customer Satisfaction with Unified Communications

June 2nd, 2019 by admin

User interaction on a VoIP phone

Unified communications (UC) refer to the different types of enterprise-level media, applications, services, software, and business technology that seamlessly integrate into your phone systems. This integration allows for enhanced mobility, efficiency,...

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Posted in: Services

Cut Out the Hassle of Premises-Based Equipment With a Hosted Voice Solution

April 24th, 2019 by admin

hovering cloud over a hand

When you are running a business, one of the last things you want is to keep having to waste your time, and few things can waste your time more than an old premises-based phone system. It can be a hassle having to always fiddle with your equipment to...

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Posted in: Services, Products

Join Our Partner Program with Nova Communications

April 9th, 2019 by admin

Two hands shaking in the foreground, with people in business attire standing in the background.

An integral part of any business is their communication, and inadequate communication that comes from poor equipment, out of date software, or damaged hardware can lead to poor customer satisfaction, loss of revenue, lower earnings, poor job performance,...

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Posted in: Services

Nova Communications Leverages InSpeed Networks to Provide Quality Services

October 15th, 2018 by admin

Cloud Connecting Computers on Digital Background

PLYMOUTH, MN – InSpeed Networks™ the leading provider of self-driving SDWAN solutions and Nova Communications, a leading technology firm headquartered in (PLYMOUTH, MN), today announced that Nova Communications has selected InSpeed Networks...

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Posted in: Press Release

Supporting Your Business

August 9th, 2018 by admin

Handshake with Business People in Background

Communication is a necessity for all businesses. To run a successful business, you have to have near constant communication not just between you and customers, but between your employees as well. That’s why you can’t afford downtime for your business...

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Posted in: Services

Keeping the Phone Ringing

June 25th, 2018 by admin

Business Woman on Cell Phone

No matter how far technology takes us, voice communications are still the cornerstone of many businesses. However, dumping money into phone equipment just to have to replace it again as soon as the next latest and greatest equipment comes out can be...

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Posted in: Services

Got Cloud Voice? Don’t Let Your Competitor Beat You to It

March 9th, 2016 by admin

It’s no secret that the business world isn’t what it used to be. Simply put, the old age of operating within the normal hours of 8-5pm is an outdated paradigm. The traditional workforce is no longer the norm and remote workforces continue to grow in...

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Posted in: Nova News

Nova Communications is One Source for Your Phones, Computer and Internet

September 21st, 2015 by admin

It’s 9:00am Monday morning, one of your employees walks into your office with a frantic look on her face. You hold your finger up and motion to her to “hold on a second” as you pick up the phone to make the most important call of the day. There’s no...

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Posted in: Nova News

How to Offer “Free Wi-Fi” to Your Customers The Right Way

July 20th, 2015 by admin

Nova Communications is educating our customers on a breakthrough development in high-speed wireless Internet, which can increase the number of customers that many small to mid-sized businesses (SMBs) attract. The breakthrough is called Hosted Wi-Fi, which...

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Posted in: Nova News

Cost Justifying New Cloud Voice Solutions

May 21st, 2015 by admin

Nova Communications Educates Customers on How to Replace Manufactured Discontinued Phone Systems with Today's Cloud Technology Leader in Unified Communications Increases Customer Profitability by Cost Justifying New Cloud Voice Solutions Nova Communications...

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Posted in: Nova News

Full-Service Cloud Voice Program

April 16th, 2015 by admin

Industry Leader in Unified Communications Responds to Consumer Demands with Powerful Solution Nova Communications, a leader in unified communications announced today that the company has launched a revolutionary full-service cloud voice program which...

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Posted in: Nova News

One Server Does It All With Toshiba

January 21st, 2015 by admin

Full business phone features plus advanced contact center capabilities — all in one compact server Toshiba’s contact center applications — automatic call distribution (ACD) and reporting — have traditionally been delivered on a dedicated server working...

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Posted in: Nova News

Customer Technology Assurance Plan

September 17th, 2014 by admin

C-TAP has emerged as the telecommunication industry’s most innovative program. The program ensures that the telecom and information systems of small to mid-sized companies remain current and incorporate the latest in value added solutions. Technology...

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Posted in: Nova News

Windows 7 Option for MicroMAS

March 11th, 2014 by admin

IPedge,  and Strata CIX Product Update Testing is complete on the new Windows 7 option for MicroMAS.  Window XP will now be discontinued on all products Toshiba has.  The new release comes with great deals for customers!  Upgrades are available for the...

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Posted in: Nova News

Presence Management

November 21st, 2013 by admin

Presence Management: The Greatest Form of Communication   Pete Jones of Nova Communications Illustrates Presence Management & How It’s Enhancing Communication Between Employees & Customers  Want to increase communications and productivity between...

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Posted in: Nova News

Super Powered Technology

July 18th, 2013 by admin

What Technologies Make Us Feel Like Superman Versus Clark Kent I often find it funny that Clark Kent did not use his powers for the good of his career at the Daily Planet, and only for the good of others.  Sure it sounds selfish, which is not a trait...

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Posted in: Nova News

Nova Communications Offers the Best of Both Worlds

June 26th, 2012 by admin

Whether you need a pure IP, server-based voice communication system, or a converged IP voice communication system that also accommodates the connection of digital telephones, Toshiba has the solution for you. Toshiba’s Strata® CIX™ systems provide excellent...

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Posted in: Nova News

Nova Communications adds IP surveillance to Our Products and Service offerings

June 22nd, 2012 by admin

Facility and asset surveillance is essential to the wealth and security of a business. As such, Nova Communications recently added high resolution IP cameras, sophisticated DVR equipment and software to its product line-up. Nova Communications is now...

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Posted in: Nova News

Nova Communications adds Zultys IP PBX to the Product Line Up!

June 22nd, 2012 by admin

Zultys’ feature-rich IP PBXs are based on Linux and open SIP (Session Initiation Protocol) standards and combine voice, video, data, Unified Communications and conferencing into efficient “All-in-One” appliance for small to large businesses. Zultys delivers...

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Posted in: Nova News


Nova Will Help You Explore ALL Options

Hosted, Virtual, VoIP or Traditional Phone System… Which fits your company best?