August 16th, 2024 by admin
In today's fast-paced business world, providing excellent customer service is essential for any company that wants to succeed. Customers have higher expectations than ever before, and they demand prompt, personalized attention whenever they interact...
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Tags: business continuity, Call center solutions, Communication
Posted in: Services
July 4th, 2024 by admin
Pete Jones of Nova Technologies
Illustrates Presence Management &
How It’s Enhancing Communication
Between Employees & Customers
PLYMOUTH, MN ‐ Want to increase
communications and
productivity between employees
and customers? Then, presence
management...
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Tags: business continuity, Communication, managed services
Posted in: Press Release
June 18th, 2024 by admin
Nova Technologies, a leading managed technology services provider (MTSP), has recently announced a groundbreaking solution that seamlessly integrates business phone systems with Microsoft Teams. This innovative offering comes at a time when collaboration,...
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Tags: Business Phones, collaboration, Communication, Microsoft Teams, productivity, scalability
Posted in: Solutions
May 9th, 2024 by admin
Leading MTSP Utilizes
Sophisticated Change
Management and Inventory Asset
Software to Keep SMBs Secure,
Efficient and Profitable
PLYMOUTH, MN ‐ Nova Technologies, a
leading managed technology
services provider (MTSP),
announced today they’ve unveiled...
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Tags: business continuity, Business, Communication
Posted in: Press Release
April 5th, 2024 by admin
Today's rapidly changing world of business communication considers maintaining connectivity not merely a luxury but an absolute essential. Unified Communications as a Service (UCaaS) solutions have emerged as a game-changer, offering businesses...
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Tags: business continuity, Communication, UCaaS
Posted in: Solutions
March 28th, 2024 by admin
Leading Managed Technology Services
Provider Advances the Communication
Capabilities of Local Businesses
PLYMOUTH, MN ‐ Nova Technologies, a
leading managed technology
services provider (MTSP), is
advancing how small to mid-sized
businesses (SMBs)...
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Tags: business continuity, Communication, Mobility
Posted in: Press Release
January 2nd, 2024 by admin
When you're running a business, big or small, one of the most important factors to consider is communication. It is the heartbeat of your operations. Whether connecting with clients, coordinating with your team, or ensuring everyone is on the same page,...
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Tags: Communication, hosted solutions, increase productivity
Posted in: Solutions
August 21st, 2023 by admin
Effective communication and seamless collaboration are crucial for businesses to thrive. Traditional communication methods, such as phone calls and emails, are no longer sufficient to meet the demands of modern work environments. Enter unified...
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Tags: collaboration, Communication, Unified Communication
Posted in: Solutions
July 3rd, 2023 by admin
In a highly competitive business landscape, providing exceptional customer service is paramount for success. Customer satisfaction banks on how well you can address their needs after a sale, and contact centers are a vital component in achieving...
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Tags: Communication, contac center, services
Posted in: Services
June 16th, 2023 by admin
Communication between employees, customers, and suppliers is essential for any business to run smoothly. Hosted voice solutions are a great way to improve communication in the workplace. A hosted voice solution provides businesses with...
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Tags: Communication, hosted solutions, Hosted
Posted in: Services
May 11th, 2023 by admin
SIP trunking is a form of VoIP technology that enables businesses to make, receive, and manage telephone calls over an IP network. It is an alternative to traditional phone lines, such as analog or PRI lines, which use the Public Switched Telephone...
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Tags: Communication, hosted solutions, Hosted, SIP
Posted in: Products
April 28th, 2023 by admin
VoIP (Voice over Internet Protocol) services are voice and data transmission services that use the internet as opposed to traditional phone lines. VoIP services provide a much more efficient, cost-effective means of communication than traditional...
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Tags: collaboration, Communication, solutions, Unified Communication, VoIP
Posted in: Products
March 22nd, 2023 by admin
Unified Communications (UC) technology helps organizations improve customer service by allowing businesses to streamline their communication processes and provide customers with immediate access to the services they need. By using a single, unified...
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Tags: Communication, customer service, services, solutions, Unified Communication
Posted in: Nova News, Services, Products
March 10th, 2023 by admin
Like most business owners, you must have a lot on your plate. From managing employees to tracking bills and accounts, many things need to be considered when running a business. The last thing you need is a clunky network hogging your time and slowing...
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Tags: cabling, Communication, network performance, network security, reduce costs
Posted in: Services
February 28th, 2023 by admin
Hosted Voice Solutions offer a range of advantages over traditional landline telephone systems. They are typically much more cost-effective and provide a wider range of features, such as call forwarding, caller ID, voicemail-to-email conversion,...
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Tags: Business Phones, collaboration, Communication, hosted solutions, Hosted, solutions
Posted in: Services
February 13th, 2023 by admin
Zultys Unified Communication Solutions are the perfect way to maximize your business efficiency and productivity. By streamlining communication processes, you can stay connected with colleagues, customers, and partners around the world.
With Zultys...
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Tags: Business Phones, Cloud Services, collaboration, Communication, Mobility, productivity, services, solutions, Zultys
Posted in: Services
December 27th, 2022 by admin
Contact center solutions are software and hardware systems that enable organizations to manage customer experience, employees, and operations. These solutions can include a variety of features, such as interactive voice response (IVR), self-service...
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Tags: Call center solutions, collaboration, Communication, IT, services, solutions
Posted in: Products
November 30th, 2022 by admin
When it comes to communications, no business should be without a hosted voice solution. Hosted voice solutions are the modern choice for businesses of all sizes, providing reliable and cost-effective communication services. But with so many options...
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Tags: Business Phones, Communication, hosted solutions, Hosted, phone system, Phones, services, solutions, VoIP
Posted in: Services
November 21st, 2022 by admin
Leading Managed Technology Services Provider Advances the Communication Capabilities of Local Businesses
PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), is advancing how small to mid-sized businesses (SMBs)...
Read Full Story »
Tags: collaboration, Communication, hosted solutions, increase productivity, phone system, Phones, remote workers, solutions, technology
Posted in: Press Release
October 12th, 2022 by admin
If there is one thing that keeps businesses going, it is the perfect communication between all employees and departments. However, sometimes due to unstable network activity or some other reason, communication can be disrupted.
During a phone call,...
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Tags: Business Phones, Communication, SIP
Posted in: Products
October 4th, 2022 by admin
The world is evolving at a pretty fast pace, and the need for businesses to adapt to the changes is a must. While massive changes are taken and implemented, smaller, more significant changes are often neglected.
One such adaptation is the use of...
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Tags: Business Phones, Business, Communication, customer service, phone system, press release, solutions
Posted in: Services, Products
August 17th, 2022 by admin
Leading MTSP Improves Communication Among Region's Businesses
PLYMOUTH, MN - Nova Technologies a leading managed technology services provider (MTSP), recently announced that the company is proactively integrating business phone systems seamlessly...
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Tags: Business Phones, Business, collaboration, Communication, Microsoft Teams, Microsoft, productivity, services, solutions
Posted in: Press Release
July 18th, 2022 by admin
With the passage of time, the business world has largely evolved, and most conventional practices are being replaced with more modern, cost-effective, and faster solutions. One such solution is the integration of VoIP technologies into the...
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Tags: Business Phones, Communication, hosted solutions, phone system, technology, VoIP
Posted in: Services
February 23rd, 2022 by admin
Industry Leader in Managed
Technology Services Responds to
Consumer Demands
with Powerful Solution
PLYMOUTH, MN – Nova Technologies, a
leading managed technology
services provider, announced today
that the company...
Read Full Story »
Tags: Business Phones, Cloud Services, Communication, SIP, VoIP
Posted in: Press Release
January 22nd, 2022 by admin
Nova Technologies Shares the Power of the Cloud with Customers
PLYMOUTH, MN – Small businesses have been drawn to VoIP technology because of the substantial cost savings they gain when making the switch. However, as VoIP has continued to evolve...
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Tags: Cloud Services, collaboration, Communication, remote workers, VoIP
Posted in: Press Release
November 30th, 2021 by admin
Access to the right technology at the right time can make all the difference. Sometimes your business may integrate a technology solution but may not be ready to leverage it to its full potential. Hence, you may find the investment as a cost instead...
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Tags: Business Phones, Communication, remote workers, VoIP
Posted in: Services
September 3rd, 2021 by admin
Leading Business Technology Provider Changes the Way Law Firms Communicate
PLYMOUTH, MN – Nova Technologies, a leading provider of unified communications, announced today that the company is placing special emphasis on bringing its innovative technology...
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Tags: collaboration, Communication, productivity, remote workers
Posted in: Press Release
September 1st, 2021 by admin
Almost every company irrespective of its size and niche extensively depends on voice communications. If your organization still uses conventional telephone systems to take care of this communication channel, it is time to move to a VoIP system. There...
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Tags: Communication, VoIP
Posted in: Services
August 4th, 2021 by admin
Leader in Managed Technology Services Increases Customer Profitability by Cost Justifying New Cloud Voice Solutions
PLYMOUTH, MN – Hosted VoIP is quickly expanding its footprint in the small to mid-sized business (SMB) marketplace because it dramatically...
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Tags: business continuity, Communication, scalability, VoIP
Posted in: Press Release
July 6th, 2021 by admin
Many budding businesses that are scaling up and transforming into bigger enterprises often ignore one important element of telecommunication infrastructure, i.e., a business phone system. Despite all the online technology and cyber connectivity,...
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Tags: business continuity, Business Phones, Business, Call center solutions, Cloud Services, Communication, customer service, hosted solutions, phone system, security, services, solutions
Posted in: Services, Products
June 29th, 2021 by admin
Leader in Managed Technology
Services Increases Customer
Profitability by Cost Justifying New
Cloud Voice Solutions
PLYMOUTH, MN –
Nova Technologies, a leader in
managed technology services,
announced today the company has
launched a campaign...
Read Full Story »
Tags: Cloud Services, Communication, managed services, technology
Posted in: Press Release
October 29th, 2020 by admin
PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP),
announced today that the company is building technology plans for businesses to continue to operate through the pandemic. Nova Technologies begins by evaluating...
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Tags: business continuity, Business Plan, Business, Cloud Services, collaboration, Communication, COVID-19, cyber security, press release, remote workers, security, services
Posted in: Press Release
September 29th, 2020 by admin
PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP),
shared the top 3 business collaboration tools in 2020. Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately,...
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Tags: business continuity, Business, collaboration, Communication, press release, services, solutions, technology
Posted in: Press Release
September 23rd, 2020 by admin
When businesses moved to a remote workforce at the onset of the pandemic, many they did so without supplying their employees with the usual tools they had in the office. Employees may have been using personal computers and cellphones to complete...
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Tags: Business Phones, Business, Call center solutions, Cloud Services, collaboration, Communication, increase productivity, services, solutions, Unified Communication, Zultys
Posted in: Services, Products
July 27th, 2020 by admin
PLYMOUTH, MN - Nova Communications, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker
performance...
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Tags: Business Phones, Business, Cloud Services, collaboration, Communication, hosted solutions, Hosted, old phone system, press release, remote support, remote workers
Posted in: Press Release
June 2nd, 2020 by admin
Communication is critical to the success of any business. Whether that is internal communication to inform your employees about business practices, employees collaborating, or speaking with customers; your business needs to have reliable technology...
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Tags: business continuity, Business Phones, Business, Cloud Services, Communication, hosted solutions, Hosted, phone system, Phones, solutions
Posted in: Services
May 10th, 2020 by admin
PLYMOUTH, MN – We are a leading managed technology services provider (MTSP) that is empowering business owners to accelerate innovation within their companies through Microsoft’s new software, Teams. Microsoft Teams is a tool that dramatically...
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Tags: collaboration, Communication, Microsoft Teams, Microsoft, remote workers
Posted in: Press Release
April 9th, 2020 by admin
PLYMOUTH, MN - We are leveraging Microsoft Azure to help eliminate outdated IT hardware in small to mid-sized businesses (SMBs) and make a seamless transition to the cloud. Microsoft’s most common suite of products has reached expiration such...
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Tags: Business, Cloud Services, Communication, Microsoft Azure, Microsoft, technology, virtualization
Posted in: Press Release
March 10th, 2020 by admin
PLYMOUTH, MN – Nova Communications, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade,...
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Tags: Business, Cloud Services, Communication, Microsoft, technology, virtualization
Posted in: Press Release
October 2nd, 2019 by admin
Plymoth, MN –
We are proud to announce that we are alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive...
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Tags: Business Phones, Business, Communication, security, technology
Posted in: Press Release
August 5th, 2019 by admin
PLYMOUTH, MN –
Nova Communications, a leading
managed technology services
provider (MTSP), announced that
WebRTC (Real-Time
Communications) is set to change
the way companies communicate.
WebRTC is a way to make phone
calls, video calls, send...
Read Full Story »
Tags: Communication, customer service, technology
Posted in: Press Release
June 11th, 2019 by admin
PLYMOUTH, MN – May 2019 – Voice over Internet Protocol (VoIP) technology has been prescribed as a cure-all for business communication, especially in the recent years. Driven primarily by the significant cost savings associated with the technology,...
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Tags: Business Phones, Call center solutions, collaboration, Communication, customer service, hosted solutions, increase productivity, New Phones, phone system, Phones, Unified Communication
Posted in: Press Release
June 2nd, 2019 by admin
Unified communications (UC) refer to the different types of enterprise-level media, applications, services, software, and business technology that seamlessly integrate into your phone systems. This integration allows for enhanced mobility, efficiency,...
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Tags: Call center solutions, collaboration, Communication, customer service, maintenance, remote workers, VoIP
Posted in: Services
April 24th, 2019 by admin
When you are running a business, one of the last things you want is to keep having to waste your time, and few things can waste your time more than an old premises-based phone system. It can be a hassle having to always fiddle with your equipment to...
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Tags: Cloud Services, Communication, hosted solutions, Hosted, phone system, Phones, services, solutions, Unified Communication
Posted in: Services, Products
April 9th, 2019 by admin
An integral part of any business is their communication, and inadequate communication that comes from poor equipment, out of date software, or damaged hardware can lead to poor customer satisfaction, loss of revenue, lower earnings, poor job performance,...
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Tags: Communication, customized solutions, partner program, proactive support
Posted in: Services
October 15th, 2018 by admin
PLYMOUTH, MN – InSpeed Networks™ the
leading provider of self-driving
SDWAN solutions and Nova
Communications, a leading technology
firm headquartered in (PLYMOUTH,
MN), today announced that Nova
Communications has selected InSpeed
Networks...
Read Full Story »
Tags: Cloud Services, Communication, solutions, technology
Posted in: Press Release
August 9th, 2018 by admin
Communication is a necessity for all businesses. To run a successful business, you have to have near constant communication not just between you and customers, but between your employees as well. That’s why you can’t afford downtime for your business...
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Tags: Business, Communication, partner program, technology
Posted in: Services
June 25th, 2018 by admin
No matter how far technology takes us, voice communications are still the cornerstone of many businesses. However, dumping money into phone equipment just to have to replace it again as soon as the next latest and greatest equipment comes out can be...
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Tags: Business Phones, Communication, hosted solutions, technology
Posted in: Services
March 9th, 2016 by admin
It’s no secret that the business world isn’t what it used to be. Simply put, the old age of operating within the normal hours of 8-5pm is an outdated paradigm. The traditional workforce is no longer the norm and remote workforces continue to grow in...
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Tags: Business Phones, Cloud Services, Communication
Posted in: Nova News
September 21st, 2015 by admin
It’s 9:00am Monday morning, one of your employees walks into your office with a frantic look on her face. You hold your finger up and motion to her to “hold on a second” as you pick up the phone to make the most important call of the day. There’s no...
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Tags: Communication, Hosted, technology
Posted in: Nova News
July 20th, 2015 by admin
Nova Communications is educating our customers on a breakthrough development in high-speed wireless Internet, which can increase the number of customers that many small to mid-sized businesses (SMBs) attract. The breakthrough is called Hosted Wi-Fi, which...
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Tags: Communication, wifi
Posted in: Nova News
May 21st, 2015 by admin
Nova Communications Educates Customers on How to Replace Manufactured Discontinued Phone Systems with Today's Cloud Technology
Leader in Unified Communications Increases Customer Profitability by
Cost Justifying New Cloud Voice Solutions
Nova Communications...
Read Full Story »
Tags: Budget, Cloud Services, Communication
Posted in: Nova News
April 16th, 2015 by admin
Industry Leader in Unified Communications Responds to Consumer Demands with Powerful Solution
Nova Communications, a leader in unified communications announced today that the company has launched a revolutionary full-service cloud voice program which...
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Tags: Cloud Services, Communication, Hosted
Posted in: Nova News
January 21st, 2015 by admin
Full business phone features plus advanced contact center capabilities — all in one compact server
Toshiba’s contact center applications — automatic call distribution (ACD) and reporting — have traditionally been delivered on a dedicated server working...
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Tags: Communication, Hosted
Posted in: Nova News
September 17th, 2014 by admin
C-TAP has emerged as the telecommunication industry’s most innovative program. The program ensures that the telecom and information systems of small to mid-sized companies remain current and incorporate the latest in value added solutions. Technology...
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Tags: Budget, Business Plan, Business, Cloud Services, Communication, Hosted, Phones, ROI, technology, Upgrading technology
Posted in: Nova News
March 11th, 2014 by admin
IPedge, and Strata CIX Product Update
Testing is complete on the new Windows 7 option for MicroMAS. Window XP will now be discontinued on all products Toshiba has. The new release comes with great deals for customers! Upgrades are available for the...
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Tags: Communication
Posted in: Nova News
November 21st, 2013 by admin
Presence Management: The Greatest Form of Communication
Pete Jones of Nova Communications Illustrates Presence Management & How It’s Enhancing Communication Between Employees & Customers
Want to increase communications and productivity between...
Read Full Story »
Tags: Communication
Posted in: Nova News
July 18th, 2013 by admin
What Technologies Make Us Feel Like Superman Versus Clark Kent
I often find it funny that Clark Kent did not use his powers for the good of his career at the Daily Planet, and only for the good of others. Sure it sounds selfish, which is not a trait...
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Tags: Communication
Posted in: Nova News
June 26th, 2012 by admin
Whether you need a pure IP, server-based voice communication system, or a converged IP voice communication system that also accommodates the connection of digital telephones, Toshiba has the solution for you. Toshiba’s Strata® CIX™ systems provide excellent...
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Tags: Communication
Posted in: Nova News
June 22nd, 2012 by admin
Facility and asset surveillance is essential to the wealth and security of a business. As such, Nova Communications recently added high resolution IP cameras, sophisticated DVR equipment and software to its product line-up. Nova Communications is now...
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Tags: Communication
Posted in: Nova News
June 22nd, 2012 by admin
Zultys’ feature-rich IP PBXs are based on Linux and open SIP (Session Initiation Protocol) standards and combine voice, video, data, Unified Communications and conferencing into efficient “All-in-One” appliance for small to large businesses.
Zultys delivers...
Read Full Story »
Tags: Communication
Posted in: Nova News