Nova designs, deploys, and supports business phone systems, Microsoft Teams calling, and contact centers so your team can answer every call — from anywhere — without the IT headaches.
If you're somewhere between "we've outgrown our old phone system” and "we live in Teams now and need it all to work together,” you're in the right place.
Every Nova deployment starts with how your business actually works — locations, teams, customer journeys — and ends with a system your staff doesn't have to babysit.
Modern VoIP phone systems for offices, remote teams, and multi-site organizations — powered by Zultys and cloud platforms that we've battle-tested.
Keep your numbers, add locations without drama, and give your team the tools they actually use: hunt groups, queues, find-me/follow-me, and more.
Bring full business calling into Microsoft Teams with Direct Routing and other integration options. One app, one directory, no juggling.
We'll help you choose the right Teams approach for your size, licenses, and budget — then handle the configuration and cutover.
Intelligent call flows, queues, reporting, and contact center tools that help you answer more calls on the first try and give customers a smoother experience.
From simple ring groups to full-blown call centers, we'll right-size the solution to your team and your customers.
Turn calls and voicemails into something your team can act on: an AI receptionist that answers, routes calls, handles FAQs, schedules appointments, and triages after-hours—plus voicemail-to-text, call summaries, sentiment insights, and simple dashboards.
Start small with voicemail-to-email, then grow into an AI voice agent and deeper analytics as your team is ready.
No one wants a phone project that drags on for months. We've refined our process over thousands of deployments so you know what's happening at every step.
We start with a 20-minute consult and a quick look at your current phone setup, network, and Microsoft 365 environment. You get a clear recommendation — even if staying put is the right move.
Together we map out call flows, menus, queues, failover plans, Teams integration, and hardware. You see how everything will work before we touch production.
We handle the cutover, porting, configuration, and training. After go-live, our support team is on call for moves, adds, changes, and the "we didn't think about this” moments.
From professional services firms to golf clubs and healthcare practices, Nova keeps phones and Teams calling stable so your staff can focus on the work that matters.
"We went from missed calls and voicemail chaos to a system our staff doesn't have to think about. Nova handled the details and trained everyone in one afternoon.”
"Bringing our main phone numbers into Microsoft Teams was a big step. Nova made it painless, walked our IT team through the options, and owned the cutover.”
"When we do have a question, we're not stuck in a ticket queue. We email or call and get a real person who knows our setup and our business.”
Every environment is a little different, but most Nova customers fall into one of the ranges below. We'll give you a tailored quote after a short consult.
Ideal for 10-25 users in one or two locations.
Best for 25-100 users, multiple locations, or hybrid teams.
For teams with queues, scheduled callbacks, or high call volumes.
Team Direct Routing services start at $66/month with 4 trunks included.
September 15th, 2026
Posted in: Managed IT Services
September 1st, 2026
Posted in: Business Phones
August 15th, 2026
Posted in: Contact Center
August 1st, 2026
Posted in: Managed IT Services
July 15th, 2026
Posted in: Business Phones
Email us your current phone bill and a quick description of how your team works, or book a short consult. We'll respond with a clear recommendation — even if that means staying where you are.
