Technology Articles

Increase Profitability with Contact Center Solutions

December 4th, 2023 by admin

A group of employees each on their respective office phone

In the dynamic landscape of customer service, businesses are coming to recognize the pivotal role that contact centers play in shaping customer experiences and, consequently, overall profitability. Leveraging advanced contact center solutions can...

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Posted in: Solutions

Advising Businesses to Leverage Section 179 Deduction

December 4th, 2023 by admin

Section 179 Deduction

Leading MTSP Highlights Tax Benefit for Equipment Purchases Before December 31st PLYMOUTH, MN ‐ Nova Technologies, a leading managed technology services provider, is advising business owners to take advantage of the IRS Section 179 tax deduction...

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Posted in: Press Release

Why Your Business Should Invest in Structured Cabling

November 16th, 2023 by admin

Cables in a line with optics above them

Businesses are always looking to gain an advantage over their competition. One of the oldest ways of doing that is by adopting new technologies. This often means that businesses have to deal with the cabling that comes along with the various gadgets...

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Posted in: Services

Nova Technologies Improves Mobile Work Experience for Small to Mid-Sized Businesses

November 15th, 2023 by admin

Remote Work

Leading Managed Technology Services Provider Drives Productivity and Employee Satisfaction PLYMOUTH, MN ‐ Nova Technologies, a leading managed technology services provider (MTSP), announced today new solutions to enhance the mobile work experience...

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Posted in: Press Release

Differences Between Cloud and Onsite Phone Systems

October 16th, 2023 by admin

Two phones with a conceptualized connection to the digital cloud

One of the biggest challenges for business owners is finding the right VoIP system and the right VoIP strategy for your business. Should you invest in an onsite phone system, or will a cloud-based solution make more sense for your business? ...

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Posted in: Services

The Benefits of Collaboration Software for Remote Work

October 2nd, 2023 by admin

A man working remotely on his laptop

The modern work landscape has undergone a remarkable transformation, with remote work emerging as a prominent and viable mode of operation. As organizations adapt to this new paradigm, the role of collaboration software has taken center stage. These...

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Posted in: Solutions

Why Should Your Company Use Call Recording

September 1st, 2023 by admin

A work phone being dialed

In today's fast-paced business environment, effective communication is essential for success. One tool that can greatly enhance communication and provide numerous benefits to your company is call recording. Call recording technology allows...

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Posted in: Solutions

Five Reasons Why Hosted VoIP is Experiencing Explosive Growth

August 4th, 2021 by admin

A man holding a phone and headset in front of a tablet, as a graphic shows all its features with icons

Leader in Managed Technology Services Increases Customer Profitability by Cost Justifying New Cloud Voice Solutions PLYMOUTH, MN – Hosted VoIP is quickly expanding its footprint in the small to mid-sized business (SMB) marketplace because it dramatically...

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Posted in: Press Release

The Connection Between Business Phone Systems and Customer Service

July 6th, 2021 by admin

 Black woman on phone and computer smiling

Many budding businesses that are scaling up and transforming into bigger enterprises often ignore one important element of telecommunication infrastructure, i.e., a business phone system. Despite all the online technology and cyber connectivity,...

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Posted in: Services, Products

Providing Customers With a Technology Plan for Continued Operations

October 29th, 2020 by admin

A business person using a tablet and a laptop

PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. Nova Technologies begins by evaluating...

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Posted in: Press Release

Sharing the Top 3 Business Collaboration Tools in 2020

September 29th, 2020 by admin

Woman sitting at a desk with three monitors, collaborating with coworkers via video conference

PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), shared the top 3 business collaboration tools in 2020. Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately,...

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Posted in: Press Release

Benefits of a Hosted Phone System for Your Business

June 2nd, 2020 by admin

A businessman working from home using a headset

Communication is critical to the success of any business. Whether that is internal communication to inform your employees about business practices, employees collaborating, or speaking with customers; your business needs to have reliable technology...

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Posted in: Services


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