Technology Articles

What Are the Differences Between VoIP and On-Premise Phones?

December 18th, 2023 by admin

A hand grabbing an office desk phone

In today's competitive business world, it's important to stay on top of the latest technologies. Whether you are operating a small or large-scale business, it's time to upgrade your telephone system. You have probably heard the buzzword VoIP....

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Posted in: Services

Advising Businesses to Leverage Section 179 Deduction

December 4th, 2023 by admin

Section 179 Deduction

Leading MTSP Highlights Tax Benefit for Equipment Purchases Before December 31st PLYMOUTH, MN ‐ Nova Technologies, a leading managed technology services provider, is advising business owners to take advantage of the IRS Section 179 tax deduction...

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Posted in: Press Release

Increase Profitability with Contact Center Solutions

December 4th, 2023 by admin

A group of employees each on their respective office phone

In the dynamic landscape of customer service, businesses are coming to recognize the pivotal role that contact centers play in shaping customer experiences and, consequently, overall profitability. Leveraging advanced contact center solutions can...

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Posted in: Solutions

Why Your Business Should Invest in Structured Cabling

November 16th, 2023 by admin

Cables in a line with optics above them

Businesses are always looking to gain an advantage over their competition. One of the oldest ways of doing that is by adopting new technologies. This often means that businesses have to deal with the cabling that comes along with the various gadgets...

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Posted in: Services

Nova Technologies Improves Mobile Work Experience for Small to Mid-Sized Businesses

November 15th, 2023 by admin

Remote Work

Leading Managed Technology Services Provider Drives Productivity and Employee Satisfaction PLYMOUTH, MN ‐ Nova Technologies, a leading managed technology services provider (MTSP), announced today new solutions to enhance the mobile work experience...

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Posted in: Press Release

Everything You Need to Know About Watchguard Firewalls

November 1st, 2023 by admin

A digital eye monitoring for threats

A firewall is a network security device that is critical to the safety and security of a company's data and sensitive information. A firewall can be either software or hardware and use access policies for the identification and filtration of various...

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Posted in: Solutions

Differences Between Cloud and Onsite Phone Systems

October 16th, 2023 by admin

Two phones with a conceptualized connection to the digital cloud

One of the biggest challenges for business owners is finding the right VoIP system and the right VoIP strategy for your business. Should you invest in an onsite phone system, or will a cloud-based solution make more sense for your business? ...

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Posted in: Services

New Artificial Intelligence Protects Companies From the Latest AI Phishing Attacks

October 12th, 2023 by admin

AI Phishing Attacks

Leading Managed Technology Services Provider Helps To Secure Organizations PLYMOUTH, MN ‐ Nova Technologies a leading Managed Technology Services Provider (MTSP), announced today that the company is protecting small to medium-sized businesses (SMBs)...

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Posted in: Press Release

The Benefits of Collaboration Software for Remote Work

October 2nd, 2023 by admin

A man working remotely on his laptop

The modern work landscape has undergone a remarkable transformation, with remote work emerging as a prominent and viable mode of operation. As organizations adapt to this new paradigm, the role of collaboration software has taken center stage. These...

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Posted in: Solutions

What Are the Benefits of SIP Trunking

September 18th, 2023 by admin

A work call on a mobile phone

In the world of modern business communications, SIP trunking has emerged as a game-changer. Session Initiation Protocol (SIP) trunking is a technology that allows businesses to make and receive voice calls, video calls, and other unified communications...

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Posted in: Solutions

Nova Technologies Leverages Unique Strategic Partnership With Zultys

September 6th, 2023 by admin

Strategic Partnership With Zultys

Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships PLYMOUTH, MN ‐ Nova Technologies, a leading Managed Technology Service Provider (MTSP), announced...

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Posted in: Press Release

Why Should Your Company Use Call Recording

September 1st, 2023 by admin

A work phone being dialed

In today's fast-paced business environment, effective communication is essential for success. One tool that can greatly enhance communication and provide numerous benefits to your company is call recording. Call recording technology allows...

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Posted in: Solutions

Nova Technologies Utilizes Latest AI Knowledge Management to Outpace IT Competitors

August 21st, 2023 by admin

AI Knowledge Management

Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models PLYMOUTH, MN - Nova Technologies a leading Managed Technology Service Provider (MTSP), announced today...

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Posted in: Press Release

Improve Communication and Collaboration with Unified Communications

August 21st, 2023 by admin

An office space with workers cummunicating and collaborating

Effective communication and seamless collaboration are crucial for businesses to thrive. Traditional communication methods, such as phone calls and emails, are no longer sufficient to meet the demands of modern work environments. Enter unified...

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Posted in: Solutions

Stay Protected with Network Security Solutions

August 1st, 2023 by admin

A yellow lock on a red-orange background

Network security has become an absolute necessity in today's interconnected digital landscape, where information is transmitted and accessed at lightning speeds. From corporate enterprises to small businesses and individual users, the proliferation...

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Posted in: Solutions

How Does a Structured Cabling System Benefit Your Business

July 17th, 2023 by admin

Learn all about the benefits of structured cabling systems for your business

In the fast-paced digital era, businesses increasingly rely on advanced technologies to streamline operations, enhance productivity, and stay ahead in the competitive landscape. Amidst this technological revolution, one fundamental aspect often...

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Posted in: Services

Nova Technologies Drives Small to Mid-Sized Businesses' Profitability and Performance with the Latest in Integrated Contact Center Technology

July 10th, 2023 by admin

A close-up of a woman on a headset, with another woman on a headset in the background to represent contact centers.

Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations PLYMOUTH, MN - Nova Technologies a leading Managed Technology Services Provider (MTSP), announced today that the company is delivering...

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Posted in: Press Release

How Do Contact Centers Improve Customer Service?

July 3rd, 2023 by admin

Contact centers are important for ensuring customer satisfaction

In a highly competitive business landscape, providing exceptional customer service is paramount for success. Customer satisfaction banks on how well you can address their needs after a sale, and contact centers are a vital component in achieving...

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Posted in: Services

Improve Communication with Hosted Voice Solutions

June 16th, 2023 by admin

A smiling business woman talking on the phone

Communication between employees, customers, and suppliers is essential for any business to run smoothly. Hosted voice solutions are a great way to improve communication in the workplace. A hosted voice solution provides businesses with...

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Posted in: Services

Why Are Network Assessments Important?

June 1st, 2023 by admin

Learn all about the importance of network assessments

Network assessments are an integral part of any IT infrastructure. A comprehensive assessment will provide invaluable insight into the current state of a network, its strengths and weaknesses, and any potential security risks. With this information,...

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Posted in: Services

The Benefits of WatchGuard Firewalls

May 23rd, 2023 by admin

A lock overlaid on business people in a boardroom

Firewalls are important for businesses, both small and large. A firewall is a barrier between networks or systems, which can help protect customers from malicious threats like hackers. It also helps to control access to your network by setting up rules...

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Posted in: Products

Pete Jones Wins Lifetime Achievement Award at TAG Convention

May 19th, 2023 by admin

Handshake in between buildings

President of Nova Technologies Recognized Amongst Top Organizations in North America PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), announced today that Pete Jones, President of Nova Technologies, has been...

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Posted in: Nova News, Press Release

What Is SIP Trunking?

May 11th, 2023 by admin

Learn everything that there is to know about SIP Trunking

SIP trunking is a form of VoIP technology that enables businesses to make, receive, and manage telephone calls over an IP network. It is an alternative to traditional phone lines, such as analog or PRI lines, which use the Public Switched Telephone...

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Posted in: Products

Why Every Business Needs VoIP Services

April 28th, 2023 by admin

A globe graphic with people and technology icons connected with lines overlaid on a businessman looking at his cellphone

VoIP (Voice over Internet Protocol) services are voice and data transmission services that use the internet as opposed to traditional phone lines. VoIP services provide a much more efficient, cost-effective means of communication than traditional...

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Posted in: Products

How Do Firewalls Protect Your Business?

April 5th, 2023 by admin

A red shield on a blue background

Firewalls are security systems that protect a network from unauthorized access. They monitor and control the incoming and outgoing traffic based on predetermined rules, such as blocking certain types of data or allowing only specific IP addresses...

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Posted in: Services

Improve Customer Service with Unified Communications

March 22nd, 2023 by admin

A smiling woman talking on the phone and using a laptop

Unified Communications (UC) technology helps organizations improve customer service by allowing businesses to streamline their communication processes and provide customers with immediate access to the services they need. By using a single, unified...

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Posted in: Nova News, Services, Products

Nova Technologies Invited to Attend 22nd Annual Technology Assurance Group

March 17th, 2023 by admin

A speaker presenting to a group of people

Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP) was invited to ...

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Posted in: Press Release

Improve Business Efficiency with Structured Cabling

March 10th, 2023 by admin

Blue cables coming out of a ceiling

Like most business owners, you must have a lot on your plate. From managing employees to tracking bills and accounts, many things need to be considered when running a business. The last thing you need is a clunky network hogging your time and slowing...

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Posted in: Services

Frequently Asked Questions (FAQ)

March 9th, 2023 by admin

Close Up of Hand Using Tablet with Overlay of Connected Business and Cloud Computing Concept Icons

Get quick answers to common problems at-a-glance by reading the FAQ section below. Do I need IP? IP telephony has may benefits especially for those with remote district or regional offices or, home based employees. The greatest...

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Posted in: Services

Everything You Need to Know About Hosted Voice Solutions

February 28th, 2023 by admin

A woman smiling while wearing a VoIP headset

Hosted Voice Solutions offer a range of advantages over traditional landline telephone systems. They are typically much more cost-effective and provide a wider range of features, such as call forwarding, caller ID, voicemail-to-email conversion,...

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Posted in: Services

The Value of Call Recording and Why Businesses Should Care

February 23rd, 2023 by admin

Hand dialing business phone with call recording

Nova Technologies Explains the Value of Call Recording and Why Businesses Should Care When a business owner is looking to set up the phones within his company, he can’t help but be overwhelmed with complex terms like VoIP, SIP, Hosted VoIP, PBX Systems,...

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Posted in: Press Release

Why Do You Need Zultys Unified Communication Solutions?

February 13th, 2023 by admin

A man using a headset to work remotely.

Zultys Unified Communication Solutions are the perfect way to maximize your business efficiency and productivity. By streamlining communication processes, you can stay connected with colleagues, customers, and partners around the world. With Zultys...

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Posted in: Services

The Signs You Need to Install WatchGuard Firewalls for Your Business

January 30th, 2023 by admin

A hooded hacker typing on two keyboards with the word 'Vulnerability' in orange

The WatchGuard Firewall System is a comprehensive network security solution designed to protect your organization's data, applications, and resources from malicious attacks, malware, and other cyber threats. It features advanced hardware-based firewall...

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Posted in: Products

Enhancing Customers Network Performance with New SD-WAN Technology

January 24th, 2023 by admin

Computer icons on a blue background

Leading Unified Communications Provider Brings New Technology to Replace MPLS PLYMOUTH, MN - Nova Technologies a leader in managed technology solutions, announced today that the company will now offer SD-WAN (Software-Defined Networking in a Wide Area...

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Posted in: Press Release

How Does SIP Benefit Businesses?

January 9th, 2023 by admin

A man holding a VoIP headset while looking at his cellphone and working on a laptop

SIP trunking is an internet-based communications system that enables businesses to make and receive phone calls over the internet using Voice over IP (VoIP) technology. It's a cost-effective way to get access to advanced telephony features, such as...

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Posted in: Services, Products


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