Technology Articles

The Connection Between Business Phone Systems and Customer Service

July 6th, 2021 by admin

 Black woman on phone and computer smiling

Many budding businesses that are scaling up and transforming into bigger enterprises often ignore one important element of telecommunication infrastructure, i.e., a business phone system. Despite all the online technology and cyber connectivity,...

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Posted in: Services, Products

Presence Management: The Greatest Form of Communication

May 26th, 2021 by admin

Man using mobile network connection.

Pete Jones of Nova Technologies Illustrates Presence Management & How It’s Enhancing Communication Between Employees & Customers PLYMOUTH, MN – Want to increase communications and productivity between employees and customers? Then, presence...

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Posted in: Press Release

Nova Technologies Provides Voice Solutions for Your Remote Workforce

September 23rd, 2020 by admin

A blonde woman working remotely using a laptop

When businesses moved to a remote workforce at the onset of the pandemic, many they did so without supplying their employees with the usual tools they had in the office. Employees may have been using personal computers and cellphones to complete...

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Posted in: Services, Products

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

July 27th, 2020 by admin

A man working from home using a laptop and a headset

PLYMOUTH, MN - Nova Communications, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance...

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Posted in: Press Release

Benefits of a Hosted Phone System for Your Business

June 2nd, 2020 by admin

A businessman working from home using a headset

Communication is critical to the success of any business. Whether that is internal communication to inform your employees about business practices, employees collaborating, or speaking with customers; your business needs to have reliable technology...

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Posted in: Services

5 Benefits of SIP Trunking

January 22nd, 2020 by admin

A cloud with connected laptops with Earth in the background

SIP (Standard Initiation Protocol) trunking is a technology that allows businesses to connect through video, voice, instant messaging, and other multimedia communications. There are a plethora of benefits to utilizing this technology for your business....

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Posted in: Services, Products

Alerting Businesses About Robocall Scams

October 2nd, 2019 by admin

Business phone sitting on a table

Plymoth, MN – We are proud to announce that we are alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive...

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Posted in: Press Release

Experience a New Modern Era of Work with Mitel Office Phones

August 19th, 2019 by admin

Two people sitting across from one another, one using an old typewriter and the other using a modern laptop.

As more modern ideas transitions into the forefront of business, the traditional notion of how things should work change along with it. An office phone should be able to do more than solely make and answer calls now; it needs features that reshape...

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Posted in: Products

Nova Communications Educates Customer on the Challenges of VoIP and How to Overcome Them

June 11th, 2019 by admin

Man on phone that is coming through a kaptop

PLYMOUTH, MN – May 2019 – Voice over Internet Protocol (VoIP) technology has been prescribed as a cure-all for business communication, especially in the recent years. Driven primarily by the significant cost savings associated with the technology,...

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Posted in: Press Release

Keeping the Phone Ringing

June 25th, 2018 by admin

Business Woman on Cell Phone

No matter how far technology takes us, voice communications are still the cornerstone of many businesses. However, dumping money into phone equipment just to have to replace it again as soon as the next latest and greatest equipment comes out can be...

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Posted in: Services

Got Cloud Voice? Don’t Let Your Competitor Beat You to It

March 9th, 2016 by admin

Options1

It’s no secret that the business world isn’t what it used to be. Simply put, the old age of operating within the normal hours of 8-5pm is an outdated paradigm. The traditional workforce is no longer the norm and remote workforces continue to grow in...

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Posted in: Nova News

Hybrid Cloud Solutions

October 16th, 2015 by admin

Hybrid Cloud

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Posted in: Nova News

Toshiba's VIPedge Wins 2015 Cloud Computing Excellence Award

September 11th, 2015 by admin

cloud computing award

Toshiba America Information Systems, Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) today announced that its VIPedge® cloud-based business telephone solution has won a 2015 Cloud Computing Excellence Award from TMC, a global,...

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Posted in: Nova News

Zultys' New Gigabit ZIP 36G IP Phone

March 19th, 2015 by admin

ZIP 36G

Introducing Zultys' New Gigabit ZIP 36G IP Phone Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced the latest new model in the ZIP 3 series of IP phones. In our...

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Posted in: Nova News

Virtual, Premise Or Hosted?

February 2nd, 2015 by admin

Premises, Virtual Or Hosted? Which is right for Your Business? If it’s time to update your traditional PBX to a more modern option, the choices can be confusing. Corporations have access to incredibly robust and flexible unified communications systems...

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Posted in: Nova News

Zultys Is 2014 Unified Communications Winner

September 18th, 2014 by admin

MXvirtual™ Receives 2014 Unified Communications Product of the Year Award Zultys, a leading provider of innovative unified communications solutions that empower businesses to collaborate effectively, announced today that TMC, a global, integrated media...

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Posted in: Nova News

Zultys' Receives 2014 Product of the Year

June 17th, 2014 by admin

Zultys-Mobile-Communicator

Zultys’ Cloud-based IP Phone System MXvirtual™ Receives 2014 Unified Communications Product of the Year Award Sunnyvale, CA, June 17, 2014 Zultys, a leading provider of innovative unified communications solutions that empower businesses to collaborate...

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Posted in: Nova News

Introducing Toshiba’s VIPedge Cloud-based Business Telephone Solution

July 13th, 2012 by admin

Toshiba’s VIPedge cloud-based business telephone solution is designed for organizations needing robust unified communication features without having to own and maintain a telephone system. The VIPedge solution is based on the feature-rich functionality...

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Posted in: Nova News


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Hosted, Virtual, VoIP or Traditional Phone System… Which fits your company best?