Technology Articles

WatchGuard Firewalls: Hunting Down Network Threats

November 18th, 2024 by admin

WatchGuard Firewalls

At Nova Technologies, we take network security extremely seriously. In today's constantly evolving cyber threat landscape, it's not a matter of if your network will be targeted by hackers and malware - it's when. That's why we partner with WatchGuard...

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Posted in: Services

Why Expert Network Cabling Services are Essential for Your Business

September 16th, 2024 by admin

Structured Cables

In the era of digital transformation, data has emerged as the most valuable asset for organizations across industries. Whether you're running a small business or a large enterprise, efficient data management is crucial for streamlining operations...

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Posted in: Services

How Contact Centers Help Deliver Exceptional Customer Service

August 16th, 2024 by admin

Woman with headphones smiling

In today's fast-paced business world, providing excellent customer service is essential for any company that wants to succeed. Customers have higher expectations than ever before, and they demand prompt, personalized attention whenever they interact...

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Posted in: Services

Unleash the Hunter: Dominate Network Security with WatchGuard

July 1st, 2024 by admin

Man on digital background

In today's digital landscape, network threats lurk around every corner, ready to strike when you least expect it. Malicious actors are constantly evolving their tactics, making it increasingly difficult to maintain a secure network environment. Facing...

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Posted in: Services

Why Should Your Business Utilize a Contact Center?

April 17th, 2024 by admin

A smiling person working ontheir laptop while answering their desk phone through a headset

Customer experience is pivotal in determining the success of a business. A contact center is the heart of customer service operations, providing a centralized platform for managing customer inquiries, resolving issues, and fostering positive interactions....

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Posted in: Services

What Are the Differences Between VoIP and On-Premise Phones?

December 18th, 2023 by admin

A hand grabbing an office desk phone

In today's competitive business world, it's important to stay on top of the latest technologies. Whether you are operating a small or large-scale business, it's time to upgrade your telephone system. You have probably heard the buzzword VoIP....

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Posted in: Services

Why Your Business Should Invest in Structured Cabling

November 16th, 2023 by admin

Cables in a line with optics above them

Businesses are always looking to gain an advantage over their competition. One of the oldest ways of doing that is by adopting new technologies. This often means that businesses have to deal with the cabling that comes along with the various gadgets...

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Posted in: Services

Differences Between Cloud and Onsite Phone Systems

October 16th, 2023 by admin

Two phones with a conceptualized connection to the digital cloud

One of the biggest challenges for business owners is finding the right VoIP system and the right VoIP strategy for your business. Should you invest in an onsite phone system, or will a cloud-based solution make more sense for your business? ...

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Posted in: Services

How Does a Structured Cabling System Benefit Your Business

July 17th, 2023 by admin

Learn all about the benefits of structured cabling systems for your business

In the fast-paced digital era, businesses increasingly rely on advanced technologies to streamline operations, enhance productivity, and stay ahead in the competitive landscape. Amidst this technological revolution, one fundamental aspect often...

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Posted in: Services

How Do Contact Centers Improve Customer Service?

July 3rd, 2023 by admin

Contact centers are important for ensuring customer satisfaction

In a highly competitive business landscape, providing exceptional customer service is paramount for success. Customer satisfaction banks on how well you can address their needs after a sale, and contact centers are a vital component in achieving...

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Posted in: Services

Improve Communication with Hosted Voice Solutions

June 16th, 2023 by admin

A smiling business woman talking on the phone

Communication between employees, customers, and suppliers is essential for any business to run smoothly. Hosted voice solutions are a great way to improve communication in the workplace. A hosted voice solution provides businesses with...

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Posted in: Services

Why Are Network Assessments Important?

June 1st, 2023 by admin

Learn all about the importance of network assessments

Network assessments are an integral part of any IT infrastructure. A comprehensive assessment will provide invaluable insight into the current state of a network, its strengths and weaknesses, and any potential security risks. With this information,...

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Posted in: Services

How Do Firewalls Protect Your Business?

April 5th, 2023 by admin

A red shield on a blue background

Firewalls are security systems that protect a network from unauthorized access. They monitor and control the incoming and outgoing traffic based on predetermined rules, such as blocking certain types of data or allowing only specific IP addresses...

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Posted in: Services

Improve Customer Service with Unified Communications

March 22nd, 2023 by admin

A smiling woman talking on the phone and using a laptop

Unified Communications (UC) technology helps organizations improve customer service by allowing businesses to streamline their communication processes and provide customers with immediate access to the services they need. By using a single, unified...

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Posted in: Nova News, Services, Products

Improve Business Efficiency with Structured Cabling

March 10th, 2023 by admin

Blue cables coming out of a ceiling

Like most business owners, you must have a lot on your plate. From managing employees to tracking bills and accounts, many things need to be considered when running a business. The last thing you need is a clunky network hogging your time and slowing...

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Posted in: Services

Frequently Asked Questions (FAQ)

March 9th, 2023 by admin

Close Up of Hand Using Tablet with Overlay of Connected Business and Cloud Computing Concept Icons

Get quick answers to common problems at-a-glance by reading the FAQ section below. Do I need IP? IP telephony has may benefits especially for those with remote district or regional offices or, home based employees. The greatest...

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Posted in: Services

Everything You Need to Know About Hosted Voice Solutions

February 28th, 2023 by admin

A woman smiling while wearing a VoIP headset

Hosted Voice Solutions offer a range of advantages over traditional landline telephone systems. They are typically much more cost-effective and provide a wider range of features, such as call forwarding, caller ID, voicemail-to-email conversion,...

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Posted in: Services

Why Do You Need Zultys Unified Communication Solutions?

February 13th, 2023 by admin

A man using a headset to work remotely.

Zultys Unified Communication Solutions are the perfect way to maximize your business efficiency and productivity. By streamlining communication processes, you can stay connected with colleagues, customers, and partners around the world. With Zultys...

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Posted in: Services

How Does SIP Benefit Businesses?

January 9th, 2023 by admin

A man holding a VoIP headset while looking at his cellphone and working on a laptop

SIP trunking is an internet-based communications system that enables businesses to make and receive phone calls over the internet using Voice over IP (VoIP) technology. It's a cost-effective way to get access to advanced telephony features, such as...

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Posted in: Services, Products

The Benefits of Structured Cabling

December 13th, 2022 by admin

An abstract view of fiber optic cabling

Structured cabling is a comprehensive and organized wiring system that provides high-performance data, voice, and video transmissions across multiple access points. It offers flexibility, reliability, scalability, cost savings, and performance for businesses...

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Posted in: Services, Products

The Complete Guide to Choosing a Hosted Voice Solution for Your Business

November 30th, 2022 by admin

A man using his cellphone and a laptop for work

When it comes to communications, no business should be without a hosted voice solution. Hosted voice solutions are the modern choice for businesses of all sizes, providing reliable and cost-effective communication services. But with so many options...

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Posted in: Services

How VoIP Helps Businesses

November 9th, 2022 by admin

A VoIP headset resting on a laptop keyboard

VoIP technology has many benefits for businesses. Perhaps the most significant benefit is the cost savings that VoIP can provide. With VoIP, businesses can make calls using the internet instead of traditional phone lines. This can lead to considerable...

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Posted in: Services, Products

Business Phones - The One Aspect That Will Help Your Company Grow

October 4th, 2022 by admin

A businessman dialing a number on a business phone

The world is evolving at a pretty fast pace, and the need for businesses to adapt to the changes is a must. While massive changes are taken and implemented, smaller, more significant changes are often neglected. One such adaptation is the use of...

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Posted in: Services, Products

Reduce Costs and Increase Communication with Nova Technologies Hosted Voice Solutions

July 18th, 2022 by admin

'The Cloud' text in uppercase letters in printing press block.

With the passage of time, the business world has largely evolved, and most conventional practices are being replaced with more modern, cost-effective, and faster solutions. One such solution is the integration of VoIP technologies into the...

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Posted in: Services

Explore the Best Cabling Options for All Your Networking and Calling Needs with Nova Technologies

June 8th, 2022 by admin

A tangle of colorful cables on a white surface.

If you are running a company or a large business, do you know what your firm's essential piece of equipment is? Well, to clarify, this important piece is the smallest yet the most powerful in defining how well your network works. ...

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Posted in: Services

How IT Security Benefits Your Business

January 10th, 2022 by admin

IT security benefits

In recent years, cybercrime has emerged as one of the most significant industry issues. The expertise of current hackers, the volume of personal data exchanged online, and the fact that more firms are operating online than ever before have all added...

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Posted in: Services

4 Surefire Signs Your Business is VoIP Ready

November 30th, 2021 by admin

A tablet being held by one hand in a server room with the word VoIP bracketed between two phone icons on it's screen, with the word 'VoIP' floating around the tablet.

Access to the right technology at the right time can make all the difference. Sometimes your business may integrate a technology solution but may not be ready to leverage it to its full potential. Hence, you may find the investment as a cost instead...

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Posted in: Services

Why Your Organization Need to Move from Conventional Telephony to VoIP

September 1st, 2021 by admin

Two phones on a green background connected by a cloud that says VoIP

Almost every company irrespective of its size and niche extensively depends on voice communications. If your organization still uses conventional telephone systems to take care of this communication channel, it is time to move to a VoIP system. There...

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Posted in: Services

IT Security Trends for Businesses this Year

August 12th, 2021 by admin

 Overlay of digital numbers and letters with two red open locks and one white closed lock over a business man in a suit

IT security has become one of the leading concerns in the corporate sector in recent years. Today, IT security preparation or the lack of it is of more concern than conventional (physical/parametric) security measures. Since the IT world operates at...

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Posted in: Services

Why Organizations Need Services of a Network and Data Cabling Company

July 14th, 2021 by admin

A zoomed-in shot of Ethernet cables

Data has become a critical organizational asset in the last two decades or so. Irrespective of the nature of business, every enterprise has to take care of significant information delivery within its own network and to the outside channels. All this...

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Posted in: Services

The Connection Between Business Phone Systems and Customer Service

July 6th, 2021 by admin

 Black woman on phone and computer smiling

Many budding businesses that are scaling up and transforming into bigger enterprises often ignore one important element of telecommunication infrastructure, i.e., a business phone system. Despite all the online technology and cyber connectivity,...

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Posted in: Services, Products

Nova Technologies Provides Voice Solutions for Your Remote Workforce

September 23rd, 2020 by admin

A blonde woman working remotely using a laptop

When businesses moved to a remote workforce at the onset of the pandemic, many they did so without supplying their employees with the usual tools they had in the office. Employees may have been using personal computers and cellphones to complete...

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Posted in: Services, Products

Benefits of a Hosted Phone System for Your Business

June 2nd, 2020 by admin

A businessman working from home using a headset

Communication is critical to the success of any business. Whether that is internal communication to inform your employees about business practices, employees collaborating, or speaking with customers; your business needs to have reliable technology...

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Posted in: Services

Cloud Computing Reduces IT Costs and Increases Mobility

April 9th, 2020 by admin

Digital rendering of a laptop computer with a cloud behind and around the monitor

The cloud is an emerging technology that offers many benefits to businesses. From reducing IT costs to increase the flexibility of your employees, and now with the COVID-19 outbreak, the cloud is more important than ever. Here are some of the benefits...

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Posted in: Services

Nova Technologies Keeps Your Network Protected with WatchGuard

February 25th, 2020 by admin

A blue digital face with a red eye and a binary overlay

Cybersecurity is one of the most important aspects of running a business. Ensuring all of your business' sensitive data is protected, from accounts receivable to client information, is imperative to the success of your business. Additionally,...

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Posted in: Services

5 Benefits of SIP Trunking

January 22nd, 2020 by admin

A cloud with connected laptops with Earth in the background

SIP (Standard Initiation Protocol) trunking is a technology that allows businesses to connect through video, voice, instant messaging, and other multimedia communications. There are a plethora of benefits to utilizing this technology for your business....

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Posted in: Services, Products

The Advantages of On-Premises, Cloud, and Hybrid Technology Solutions for your Business

October 24th, 2019 by admin

on-site servers in rows

There are three distinct service technology solutions when it comes to cloud computing: on-premises, hybrid, and full cloud. Understanding the kinds of solutions available can help you determine what works for your business. The marketplace is crowded...

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Posted in: Services, Products

Five Ways to Improve Customer Satisfaction with Unified Communications

June 2nd, 2019 by admin

User interaction on a VoIP phone

Unified communications (UC) refer to the different types of enterprise-level media, applications, services, software, and business technology that seamlessly integrate into your phone systems. This integration allows for enhanced mobility, efficiency,...

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Posted in: Services

Cut Out the Hassle of Premises-Based Equipment With a Hosted Voice Solution

April 24th, 2019 by admin

hovering cloud over a hand

When you are running a business, one of the last things you want is to keep having to waste your time, and few things can waste your time more than an old premises-based phone system. It can be a hassle having to always fiddle with your equipment to...

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Posted in: Services, Products

Join Our Partner Program with Nova Communications

April 9th, 2019 by admin

Two hands shaking in the foreground, with people in business attire standing in the background.

An integral part of any business is their communication, and inadequate communication that comes from poor equipment, out of date software, or damaged hardware can lead to poor customer satisfaction, loss of revenue, lower earnings, poor job performance,...

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Posted in: Services

Nova Communications Partners with You

March 10th, 2019 by admin

Two people in the foreground working at their desks, with more people in the background working.

The Nova Communications Partner Program provides your business with the tools to grow and succeed. Our focus is to ensure that your systems are maintained and running at optimum speeds and performance, so your daily operations go smoothly. Our Partnership...

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Posted in: Services

Protect Yourself from Cryptojacking

December 18th, 2018 by admin

Laptop Showing Chart with Bitcoin Representation on Keyboard

First of all, what is cryptojacking? Cryptocurrency, which includes Bitcoin, Ethereum, and more, was created in 2009 and has become the new virtual currency used as a medium for exchange. Cryptocurrency has become one of the top news stories for the...

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Posted in: Services

Don't Hesitate to Call for Assistance

October 9th, 2018 by admin

Keyboard with the word 'Support' on one of the keys

If you’re hesitating to pick up the phone and call your IT support team, then there’s something wrong. After all, malfunctioning applications and hardware can disrupt your workflow for hours or days, costing valuable time and money! Let’s break down...

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Posted in: Services

Customer Testimonials

September 4th, 2018 by admin

Business People Clapping Hands

At Nova Communications we have a reputation, one we have built up with over four-thousand installations across the country. This reputation has taken years of excellent service to achieve and has been helped spread by you, our customers. All of the...

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Posted in: Services

Supporting Your Business

August 9th, 2018 by admin

Handshake with Business People in Background

Communication is a necessity for all businesses. To run a successful business, you have to have near constant communication not just between you and customers, but between your employees as well. That’s why you can’t afford downtime for your business...

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Posted in: Services

Keeping the Phone Ringing

June 25th, 2018 by admin

Business Woman on Cell Phone

No matter how far technology takes us, voice communications are still the cornerstone of many businesses. However, dumping money into phone equipment just to have to replace it again as soon as the next latest and greatest equipment comes out can be...

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Posted in: Services

Proactive Business IT Support

June 14th, 2018 by admin

Smiling Business Woman on Phone

The project deadline is tomorrow and almost everything is ready – then the unthinkable occurs. Your computer stops working! A common nightmare in an increasingly digital workspace. Data loss, phones that won’t connect, or outdated software creating...

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Posted in: Services

Improve Communication, Improve Business

May 30th, 2018 by admin

Unplugged Phone

Imagine yourself in a foreign country that you’ve always wanted to visit, but you don’t speak a single word of the local language and no one around speaks your language. Now image that you’re trying to navigate from point A to point B and you have absolutely...

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Posted in: Services

Our Services

March 16th, 2018 by admin

A finger touching a tablet with small icons representing technology

Looking for a wide range of services that satisfy your voice and data needs? Take a look at Zultys; offering you unified messaging, voicemail and the traditional phone features you know and love. Imagine having your email, SMS, fax, voicemail...

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Posted in: Services

Proactive Support with our Partner Program

February 6th, 2018 by admin

Support

When you purchase and install your communications system, you expect 100% uptime every day of the year, but most importantly during work hours. Outages, glitches, and troubleshooting costs valuable time and hurts business! That’s why we make it our business...

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Posted in: Services

Voice and Data Cabling

January 18th, 2018 by admin

Voice and Data

Whether you are moving, expanding, or upgrading existing cabling it is imperative that you have a plan in place to ensure that your cabling is installed correctly and meets state and local standards, otherwise you run the risk of major vulnerabilities...

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Posted in: Services

Hosted Voice Solutions

January 5th, 2018 by admin

Hosted Services

We are all so busy these days, there aren't enough hours to get everything taken care of! At Nova Communications, we understand this all too well, and are well equipped to help you in the area of your business communications. ...

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Posted in: Services


Nova Will Help You Explore ALL Options

Hosted, Virtual, VoIP or Traditional Phone System… Which fits your company best?