Technology Articles

The Connection Between Business Phone Systems and Customer Service

July 6th, 2021 by admin

 Black woman on phone and computer smiling

Many budding businesses that are scaling up and transforming into bigger enterprises often ignore one important element of telecommunication infrastructure, i.e., a business phone system. Despite all the online technology and cyber connectivity,...

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Posted in: Services, Products

Nova Communications Educates Businesses on How WebRTC Can Enhance Customer Experience

August 5th, 2019 by admin

Woman's Hands Holding Cell Phone on Video Call with Smiling Male Customer Service Representative Wearing Headset

PLYMOUTH, MN – Nova Communications, a leading managed technology services provider (MTSP), announced that WebRTC (Real-Time Communications) is set to change the way companies communicate. WebRTC is a way to make phone calls, video calls, send...

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Posted in: Press Release

Nova Communications Educates Customer on the Challenges of VoIP and How to Overcome Them

June 11th, 2019 by admin

Man on phone that is coming through a kaptop

PLYMOUTH, MN – May 2019 – Voice over Internet Protocol (VoIP) technology has been prescribed as a cure-all for business communication, especially in the recent years. Driven primarily by the significant cost savings associated with the technology,...

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Posted in: Press Release

Five Ways to Improve Customer Satisfaction with Unified Communications

June 2nd, 2019 by admin

User interaction on a VoIP phone

Unified communications (UC) refer to the different types of enterprise-level media, applications, services, software, and business technology that seamlessly integrate into your phone systems. This integration allows for enhanced mobility, efficiency,...

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Posted in: Services

Customer Testimonials

September 4th, 2018 by admin

Business People Clapping Hands

At Nova Communications we have a reputation, one we have built up with over four-thousand installations across the country. This reputation has taken years of excellent service to achieve and has been helped spread by you, our customers. All of the...

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Posted in: Services


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