April 17th, 2024 by admin
Customer experience is pivotal in determining the success of a business. A contact center is the heart of customer service operations, providing a centralized platform for managing customer inquiries, resolving issues, and fostering positive interactions....
Posted in: Services
May 19th, 2023 by admin
President of Nova Technologies Recognized Amongst Top Organizations in North America PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), announced today that Pete Jones, President of Nova Technologies, has been...
Posted in: Nova News, Press Release
March 22nd, 2023 by admin
Unified Communications (UC) technology helps organizations improve customer service by allowing businesses to streamline their communication processes and provide customers with immediate access to the services they need. By using a single, unified...
March 17th, 2023 by admin
Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP) was invited to ...
Posted in: Press Release
October 4th, 2022 by admin
The world is evolving at a pretty fast pace, and the need for businesses to adapt to the changes is a must. While massive changes are taken and implemented, smaller, more significant changes are often neglected. One such adaptation is the use of...
July 6th, 2021 by admin
Many budding businesses that are scaling up and transforming into bigger enterprises often ignore one important element of telecommunication infrastructure, i.e., a business phone system. Despite all the online technology and cyber connectivity,...
August 5th, 2019 by admin
PLYMOUTH, MN – Nova Communications, a leading managed technology services provider (MTSP), announced that WebRTC (Real-Time Communications) is set to change the way companies communicate. WebRTC is a way to make phone calls, video calls, send...
Posted in: Press Release
June 11th, 2019 by admin
PLYMOUTH, MN – May 2019 – Voice over Internet Protocol (VoIP) technology has been prescribed as a cure-all for business communication, especially in the recent years. Driven primarily by the significant cost savings associated with the technology,...
Posted in: Press Release
June 2nd, 2019 by admin
Unified communications (UC) refer to the different types of enterprise-level media, applications, services, software, and business technology that seamlessly integrate into your phone systems. This integration allows for enhanced mobility, efficiency,...
Posted in: Services
September 4th, 2018 by admin
At Nova Communications we have a reputation, one we have built up with over four-thousand installations across the country. This reputation has taken years of excellent service to achieve and has been helped spread by you, our customers. All of the...
Posted in: Services
Hosted, Virtual, VoIP or Traditional Phone System… Which fits your company best?