Top 5 VoIP Audio Issues
August 21st, 2026 by admin
Expert in Unified Communications Shares Reasons Why Many Organizations Are Not Benefiting from VoIP
PLYMOUTH, MN - Nova Technologies, a leading provider of unified communications, has been informing small to mid-sized businesses of the top five VoIP audio issues so they can maximize utilization and reap the rewards of this technology. Unfortunately, many companies that have made the investment in VoIP have experienced subpar performance, particularly in the area of call quality. This is due to a variety of factors and left untouched, will cause frustration for everyone associated with the phone system including employees, customers, and vendors. Nova Technologies has been educating customers on the five most likely culprits of subpar VoIP performance and what steps an SMB can take to fix these issues quickly and simply.
- Disable the "Comfort Noise" Setting.
- Make Sure Your Firewall Isn't Accidentally Blocking Out VoIP.
- Ports Aren’t Open or Are Misdirecting Data.
- Make Sure Your Codecs Match.
- Make Sure You Have Enough Bandwidth to Avoid Jitter and Latency
“This is how we differentiate ourselves,” stated Pete Jones, Owner/President at Nova Technologies. “We conduct all of this assessment up-front, instead of waiting until our customers report issues with call quality.
View Full Press Release (PDF)Posted in: Press Release