Features of Nova's Hosted Phone System

Key Features

  • Find Me Follow Me / Simultaneous Ring
  • Unified Messaging (Voicemail to Email)
  • End User CommPortal
  • Admin CommPortal
  • Automated Attendant & Incoming Call Manager
  • Multi-Line Hunt Groups
  • 500 Minutes US / Canada Long Distance Per Seat
  • Directory of All Users
  • Music On Hold
  • Direct Inward Dialing (DID) For All Users
  • Unavailable Call Forwarding (per DID/Seat)

Optional Features

  • iFax (Fax to email as PDF)
  • Toll Free Number
  • CommPortal Assistant (Click-to-dial from Outlook)
  • CommPortal Mobile (Smartphone App)
  • ATA Line (Analog Line for Fax or Other Applications)
  • Premium Automated Attendant (Sub Menus)
  • Custom Music on Hold
  • Call Recording
  • Speech to Text (Voicemail sent to email)
  • ACD Reporting & ACD Features

Standard Individual Features

  • Message Waiting Lamp
  • Call Park / Retrieve
  • Short Codes (Group and Personal)
  • Internal/External Caller ID Presentation
  • Call Forwarding (Unconditional, Busy, Selective, Fixed)
  • Automatic Recall (AR) & Callback (AC)
  • Caller ID / Calling Name (Delivery & Blocking)
  • SIP Call Forking
  • Do Not Disturb
  • Line State Monitoring
  • Directed Call Pick-up
  • Account Codes (Mandatory & Optional)
  • Distinctive Ringing for Internal/External Calls
  • Call Rejections (Anonymous or Selective)
  • Call Waiting (With or Without Caller ID)
  • SimRing
  • Find Me Follow Me

Standard System-wide Features

  • Web Based Administration
  • Shared Line Appearance
  • Mandatory Account Codes
  • Anonymous Call Rejection
  • Find Me Follow Me
  • Special Intercept Announcements
  • Music on Hold
  • Remote Worker Support
  • Auto Attendant
  • Outgoing Call Blocking
  • Selective Call Rejection
  • Toll Restriction
  • Business Group Dialing Plan
  • Multi-Line Hunt Group
  • Click to Call (With Desktop Assistant)
  • Call Logs

Nova Will Help You Explore ALL Options

Hosted, Virtual, VoIP or Traditional Phone System… Which fits your company best?

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