Break Free From Paying Too Much

July 29th, 2014 by admin

Pete Jones of Nova Communications Explains Evergreen Contracts

Industry Leader to Lend His Expertise and Years of Experience to Help SMBs Avoid Getting Locked Into Telecom Contracts

A vicious trend has developed among prominent carrier service providers called auto-renewals also known as "evergreen" clauses. Evergreen clauses are essentially an agreement between two parties that is automatically renewed or after each contract term, until canceled by the either party. For businesses, this means that you can easily become locked into contracts with poor service providers. Imagine attempting to cancel your services with a current provider, only to find out that you are contractually obligated to continue paying another year for a service you’re completely unhappy with. Hidden in your carrier service contract is language that automatically renews your services, preventing any opportunity to explore options to optimize or reduce cost on your carrier services. Be wary of auto-renewal verbiage sent by the carrier along the lines of: "Unless notified within 90 days of contract expiration date of intent to cancel services, contract will automatically renew for the same term at the same time." Locating the auto-renewal clause can be like searching for a needle in a haystack. One way find to this verbiage is to call the customer service line of your carrier service provider to obtain the termination date of your contract and request this in writing. This simple process alone can save you thousands of dollars. Ironically enough, these contract restrictions are often avoidable. In the case of “evergreen” clauses, businesses have two options. On the one hand, you can avoid being locked into a contract by making sure that you notify your carrier that you would like to cancel services in writing, prior to the expiration of the specified term. These can vary from one contract to the next. On the other hand, you can consult with a Unified Communications provider, like Nova Communications, who has been helping businesses deal with “evergreen” contracts for several years. Whichever approach you take, it's vital that you periodically review your carrier service contract and acknowledge the termination date. “Small to mid-sized businesses are the backbone of our economy and they need all of the help they can get to continue fueling our nation’s economic growth,” states Pete Jones, Owner/President of Nova Communications. “We get a great deal of satisfaction when we can help our customers get out of these contracts and get back on the fastrack to profitability.” Nova Communications is a leading unified communications provider that specializes in:

• Examining current connectivity (phone lines and internet) to analyze cost/effectiveness in order to make recommendations. If you’re paying a long distance phone bill, we can eliminate it.
•  Evaluating specific business needs, as they relate to Voice and IT services, and customize solutions accordingly.
•  Most likely if your phone system is more than 3 years old we can cost justify a new system while eliminating the two risks of technology: Cost and Obsolescence.
•  Educating our clients on the advantages of new technology and partner with them to increase their profitability and give them a competitive advantage.

Nova Communications has earned its position as the market leader by educating its customers on technology solutions that either create competitive advantages for them or increase overall profitability. ABOUT NOVA COMMUNICATIONS Nova Communications is Minnesota's largest and most experienced Toshiba and Zultys dealer. Telecommunications runs your business. The team at Nova Communications has a history dating back to the early 1980’s. Nova Communications does not just provide telephone system equipment and service; we provide a stake in the business of our customers. We learn their business and work with them to ensure they are receiving the very best value. Our goal is a lifelong partnership. The company’s goal is maximum customer satisfaction through total customer satisfaction. Nova Communications provides customers with industry leading technology, serviced by Factory Certified technicians with years of experience. Customer training is offered for every component of the phone system by Nova Communication’s highly experienced team. The company’s trusted and professional technicians offer service to ensure system reliability. Nova Communications also offers comprehensive emergency service 24 hours a day, 7 days a week guaranteed within 2 hours.

Tags: Budget

Posted in: Nova News