April 17th, 2024 by admin
Customer experience is pivotal in determining the success of a business. A contact center is the heart of customer service operations, providing a centralized platform for managing customer inquiries, resolving issues, and fostering positive interactions....
Posted in: Services
July 10th, 2023 by admin
Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations PLYMOUTH, MN - Nova Technologies a leading Managed Technology Services Provider (MTSP), announced today that the company is delivering...
Posted in: Press Release
December 27th, 2022 by admin
Contact center solutions are software and hardware systems that enable organizations to manage customer experience, employees, and operations. These solutions can include a variety of features, such as interactive voice response (IVR), self-service...
Posted in: Products
July 6th, 2021 by admin
Many budding businesses that are scaling up and transforming into bigger enterprises often ignore one important element of telecommunication infrastructure, i.e., a business phone system. Despite all the online technology and cyber connectivity,...
September 23rd, 2020 by admin
When businesses moved to a remote workforce at the onset of the pandemic, many they did so without supplying their employees with the usual tools they had in the office. Employees may have been using personal computers and cellphones to complete...
June 11th, 2019 by admin
PLYMOUTH, MN – May 2019 – Voice over Internet Protocol (VoIP) technology has been prescribed as a cure-all for business communication, especially in the recent years. Driven primarily by the significant cost savings associated with the technology,...
Posted in: Press Release
June 2nd, 2019 by admin
Unified communications (UC) refer to the different types of enterprise-level media, applications, services, software, and business technology that seamlessly integrate into your phone systems. This integration allows for enhanced mobility, efficiency,...
Posted in: Services
April 16th, 2019 by admin
PLYMOUTH, MN – March 2019 – When a business owner is looking to set up the phones within his company, he can’t help but be overwhelmed with complex terms like VoIP, SIP, Hosted VoIP, PBX Systems, Managed Services, and Unified Communications....
Posted in: Press Release
March 16th, 2018 by admin
Looking for a wide range of services that satisfy your voice and data needs? Take a look at Zultys; offering you unified messaging, voicemail and the traditional phone features you know and love. Imagine having your email, SMS, fax, voicemail...
Posted in: Services
Hosted, Virtual, VoIP or Traditional Phone System… Which fits your company best?