Technology Articles

Why Should Your Business Utilize a Contact Center?

April 17th, 2024 by admin

A smiling person working ontheir laptop while answering their desk phone through a headset

Customer experience is pivotal in determining the success of a business. A contact center is the heart of customer service operations, providing a centralized platform for managing customer inquiries, resolving issues, and fostering positive interactions....

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Posted in: Services

What Is a Structured Cabling System?

February 15th, 2024 by admin

Structured cables

The importance of a reliable and efficient business cabling infrastructure cannot be overstated. Enter the world of Structured Cabling Systems – the backbone of modern communications networks. In this blog post, we'll delve into what...

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Posted in: Products

Launching New Cybersecurity Insurance Program with techrug to Protect Local Businesses

February 6th, 2024 by admin

Cybersecurity Shield

Leading Managed Technology Services Provider (MTSP) Delivers Innovative “Dual Claim Coverage” Model to Minimize Wait Time and Eliminate Hassle PLYMOUTH, MN ‐ Nova Technologies, a leading managed technology services provider (MTSP), announced today...

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Posted in: Press Release

What Are the Differences Between VoIP and On-Premise Phones?

December 18th, 2023 by admin

A hand grabbing an office desk phone

In today's competitive business world, it's important to stay on top of the latest technologies. Whether you are operating a small or large-scale business, it's time to upgrade your telephone system. You have probably heard the buzzword VoIP....

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Posted in: Services

Everything You Need to Know About Watchguard Firewalls

November 1st, 2023 by admin

A digital eye monitoring for threats

A firewall is a network security device that is critical to the safety and security of a company's data and sensitive information. A firewall can be either software or hardware and use access policies for the identification and filtration of various...

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Posted in: Solutions

What Are the Benefits of SIP Trunking

September 18th, 2023 by admin

A work call on a mobile phone

In the world of modern business communications, SIP trunking has emerged as a game-changer. Session Initiation Protocol (SIP) trunking is a technology that allows businesses to make and receive voice calls, video calls, and other unified communications...

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Posted in: Solutions

Nova Technologies Leverages Unique Strategic Partnership With Zultys

September 6th, 2023 by admin

Strategic Partnership With Zultys

Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships PLYMOUTH, MN ‐ Nova Technologies, a leading Managed Technology Service Provider (MTSP), announced...

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Posted in: Press Release

Nova Technologies Utilizes Latest AI Knowledge Management to Outpace IT Competitors

August 21st, 2023 by admin

AI Knowledge Management

Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models PLYMOUTH, MN - Nova Technologies a leading Managed Technology Service Provider (MTSP), announced today...

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Posted in: Press Release

Stay Protected with Network Security Solutions

August 1st, 2023 by admin

A yellow lock on a red-orange background

Network security has become an absolute necessity in today's interconnected digital landscape, where information is transmitted and accessed at lightning speeds. From corporate enterprises to small businesses and individual users, the proliferation...

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Posted in: Solutions

How Does a Structured Cabling System Benefit Your Business

July 17th, 2023 by admin

Learn all about the benefits of structured cabling systems for your business

In the fast-paced digital era, businesses increasingly rely on advanced technologies to streamline operations, enhance productivity, and stay ahead in the competitive landscape. Amidst this technological revolution, one fundamental aspect often...

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Posted in: Services

Nova Technologies Drives Small to Mid-Sized Businesses' Profitability and Performance with the Latest in Integrated Contact Center Technology

July 10th, 2023 by admin

A close-up of a woman on a headset, with another woman on a headset in the background to represent contact centers.

Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations PLYMOUTH, MN - Nova Technologies a leading Managed Technology Services Provider (MTSP), announced today that the company is delivering...

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Posted in: Press Release

Why Are Network Assessments Important?

June 1st, 2023 by admin

Learn all about the importance of network assessments

Network assessments are an integral part of any IT infrastructure. A comprehensive assessment will provide invaluable insight into the current state of a network, its strengths and weaknesses, and any potential security risks. With this information,...

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Posted in: Services

How Do Firewalls Protect Your Business?

April 5th, 2023 by admin

A red shield on a blue background

Firewalls are security systems that protect a network from unauthorized access. They monitor and control the incoming and outgoing traffic based on predetermined rules, such as blocking certain types of data or allowing only specific IP addresses...

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Posted in: Services

Nova Technologies Invited to Attend 22nd Annual Technology Assurance Group

March 17th, 2023 by admin

A speaker presenting to a group of people

Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP) was invited to ...

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Posted in: Press Release

Nova Technologies Urges Business Owners to Take Advantage of Section 179 Deduction

December 23rd, 2022 by admin

Businessman seated at desk with close up of hands using calculator, business analysis/accounting concept.

Leading MTSP Reminds Businesses to Act Soon Before December 31st Deadline PLYMOUTH, MN – Nova Technologies, a leading managed technology services provider (MTSP), is reminding business owners about the IRS Section...

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Posted in: Press Release

How VoIP Helps Businesses

November 9th, 2022 by admin

A VoIP headset resting on a laptop keyboard

VoIP technology has many benefits for businesses. Perhaps the most significant benefit is the cost savings that VoIP can provide. With VoIP, businesses can make calls using the internet instead of traditional phone lines. This can lead to considerable...

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Posted in: Services, Products

Business Phones - The One Aspect That Will Help Your Company Grow

October 4th, 2022 by admin

A businessman dialing a number on a business phone

The world is evolving at a pretty fast pace, and the need for businesses to adapt to the changes is a must. While massive changes are taken and implemented, smaller, more significant changes are often neglected. One such adaptation is the use of...

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Posted in: Services, Products

Integrating Business Phone Systems to Microsoft Teams to Increase Customer Collaboration, Productivity and Profitability

August 17th, 2022 by admin

A business woman smiling while working on her laptop

Leading MTSP Improves Communication Among Region's Businesses PLYMOUTH, MN - Nova Technologies a leading managed technology services provider (MTSP), recently announced that the company is proactively integrating business phone systems seamlessly...

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Posted in: Press Release

Building a New Facility? Don't Forget About the Pre-Planning Phase of Your Most Important Asset - Your Communications Infrastructure

July 7th, 2022 by admin

A businessman working at his computer with another businessman showing him a graph on a tablet

PLYMOUTH, MN - Building a new facility is both an exciting and stressful task for your company, your employees, and your business partners. It's a journey that can be as smooth as ice or one plagued with obstacles and errors. Having the foresight...

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Posted in: Press Release

Nova Technologies Help SMBs Utilize Softphone Technology to Enhance Mobility

June 9th, 2022 by admin

Co-workers using VoIP headset with laptop computer, communication, IT support, call center and customer service help desk concept.

PLYMOUTH, MN – Nova Technologies, a leading unified communications provider, announced today that the company is deploying softphones to help small to mid-sized businesses (SMBs) increase their mobility and flexibility. Softphones...

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Posted in: Press Release

Explore the Best Cabling Options for All Your Networking and Calling Needs with Nova Technologies

June 8th, 2022 by admin

A tangle of colorful cables on a white surface.

If you are running a company or a large business, do you know what your firm's essential piece of equipment is? Well, to clarify, this important piece is the smallest yet the most powerful in defining how well your network works. ...

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Posted in: Services

Nova Technologies Selected to Share Their Expertise at Top IT Event

April 6th, 2022 by admin

Man speaking to convention space full of people with focus on a business man's back near the last row.

Leading MTSP to Offer Their Technology Knowledge to Peers Around the U.S. and Canada PLYMOUTH, MN – Nova Technologies, a leading managed technology services provider (MTSP), announced today that they’ve been selected to attend...

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Posted in: Press Release

Got Cloud Voice? Don’t Let Your Competitor Beat You to It

March 17th, 2022 by admin

Close up of businessman holding headset with microphone while using laptop computer. Cloud voice concept.

Nova Technologies Explains the Power of Productivity and Profitability from Cloud Voice PLYMOUTH, MN – It’s no secret that the business world isn’t what it used to be. Simply put, the old age of operating within the normal hours of 8-5pm...

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Posted in: Press Release

Alerting Customers About Section 179 Tax Advantage Deadline

December 16th, 2021 by admin

A man working remotely at his desk and using a laptop

Leading MTSP Reminds Business Owners to Reinvest Before December 31st PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP) is alerting local businesses about Internal Revenue Code (IRC) 179 and the deductions...

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Posted in: Press Release

Nova Technologies Invited to Speak at Technology Assurance Groups Annual Convention

November 19th, 2021 by admin

A crowd of seated people watching a speaker give a presentation at a convention similar to how Nova Communications will be speaking at TAG's Annual Convention.

Leading Managed Technology Services Provider to Share Business Expertise and Technology Foresight with Organizations Throughout the U.S. and Canada PLYMOUTH, MN – Nova Technologies a leading managed technology services provider (MTSP), was...

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Posted in: Press Release

The Connection Between Business Phone Systems and Customer Service

July 6th, 2021 by admin

 Black woman on phone and computer smiling

Many budding businesses that are scaling up and transforming into bigger enterprises often ignore one important element of telecommunication infrastructure, i.e., a business phone system. Despite all the online technology and cyber connectivity,...

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Posted in: Services, Products

Sharing How Artificial Intelligence (AI) Will Impact Small to Mid-Sized Businesses

March 22nd, 2021 by admin

Hands of robot and human touching on global virtual network connection future interface. Artificial intelligence technology concept.

Leading Managed Technology Services Provider Reports on Increases in AI Prevalence PLYMOUTH, MN - Nova Technologies a leading managed technology services provider (MTSP), reported today on the state of artificial intelligence (AI) and how current applications...

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Posted in: Press Release

Providing Customers With a Technology Plan for Continued Operations

October 29th, 2020 by admin

A business person using a tablet and a laptop

PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. Nova Technologies begins by evaluating...

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Posted in: Press Release

Sharing the Top 3 Business Collaboration Tools in 2020

September 29th, 2020 by admin

Woman sitting at a desk with three monitors, collaborating with coworkers via video conference

PLYMOUTH, MN - Nova Technologies, a leading managed technology services provider (MTSP), shared the top 3 business collaboration tools in 2020. Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately,...

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Posted in: Press Release

Nova Technologies Provides Voice Solutions for Your Remote Workforce

September 23rd, 2020 by admin

A blonde woman working remotely using a laptop

When businesses moved to a remote workforce at the onset of the pandemic, many they did so without supplying their employees with the usual tools they had in the office. Employees may have been using personal computers and cellphones to complete...

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Posted in: Services, Products

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

July 27th, 2020 by admin

A man working from home using a laptop and a headset

PLYMOUTH, MN - Nova Communications, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance...

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Posted in: Press Release

Benefits of a Hosted Phone System for Your Business

June 2nd, 2020 by admin

A businessman working from home using a headset

Communication is critical to the success of any business. Whether that is internal communication to inform your employees about business practices, employees collaborating, or speaking with customers; your business needs to have reliable technology...

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Posted in: Services

Leveraging Microsoft Azure to Take Customers Into the Cloud Cost Effectively

April 9th, 2020 by admin

Cloud network vs local network with randomize characters

PLYMOUTH, MN - We are leveraging Microsoft Azure to help eliminate outdated IT hardware in small to mid-sized businesses (SMBs) and make a seamless transition to the cloud. Microsoft’s most common suite of products has reached expiration such...

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Posted in: Press Release

Leverage the Power of Microsoft Teams to Collaborate More Effectively

March 10th, 2020 by admin

Four Business people video conferencing with colleagues

PLYMOUTH, MN – Nova Communications, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade,...

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Posted in: Press Release

Nova Technologies Keeps Your Network Protected with WatchGuard

February 25th, 2020 by admin

A blue digital face with a red eye and a binary overlay

Cybersecurity is one of the most important aspects of running a business. Ensuring all of your business' sensitive data is protected, from accounts receivable to client information, is imperative to the success of your business. Additionally,...

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Posted in: Services

Alerting Businesses About Robocall Scams

October 2nd, 2019 by admin

Business phone sitting on a table

Plymoth, MN – We are proud to announce that we are alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive...

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Posted in: Press Release

Advising Businesses to Move to the Cloud with Microsoft Azure

September 3rd, 2019 by admin

Close up of businessman's hand holding a pen with written words and images

PLYMOUTH, MN – As a leading managed technology services provider (MTSP), we are advising small and mid-sized businesses (SMBs) to move to Microsoft Azure as soon as possible. With Windows 7 expiring at the end of this year,...

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Posted in: Press Release

Nova Communications is Now Nova Technologies!

June 19th, 2019 by admin

Team members

We are proud to announce our transition from Nova Communications to Nova Technologies. Expanding our services and solutions from offering only voice and communication technology to providing you with even more solutions for your business. The mission...

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Posted in: Nova News

Nova Communications Partners with You

March 10th, 2019 by admin

Two people in the foreground working at their desks, with more people in the background working.

The Nova Communications Partner Program provides your business with the tools to grow and succeed. Our focus is to ensure that your systems are maintained and running at optimum speeds and performance, so your daily operations go smoothly. Our Partnership...

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Posted in: Services

Supporting Your Business

August 9th, 2018 by admin

Handshake with Business People in Background

Communication is a necessity for all businesses. To run a successful business, you have to have near constant communication not just between you and customers, but between your employees as well. That’s why you can’t afford downtime for your business...

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Posted in: Services

TAG Invites Nova Communications to Attend Leadership

March 25th, 2016 by admin

Nova Communications, a leading provider of unified communications, announced today that the company has been invited to attend Technology Assurance Group’s (TAG) annual convention. TAG is an organization of independently owned unified communication providers...

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Posted in: Nova News

Nova Communications Teaches CFOs How to Manage Their Newfound IT Staff

November 17th, 2015 by admin

Nova Communications, an industry leader in unified communications, announced today that the company has launched an awareness campaign targeting CFO’s about the changing nature of purchasing, installing, and deploying IT solutions. Today’s CFOs have...

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Posted in: Nova News

The Right Way to Invest In Technology

August 21st, 2015 by admin

Is Your Organization Protected Against the Risks of Technology? Making the right investment decision is critical, especially in challenging economic times. It can mean life or death for any small to mid-sized business (SMB). This includes the manner...

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Posted in: Nova News

Nova Communications Attends TAG National Convention

March 10th, 2015 by admin

Nova Communications, a leading provider of unified communications, announced today that Pete Jones, the company’s Owner/President, will be attending Technology Assurance Group’s (TAG) 15th Annual Convention. The event will take place on April 19th-22nd...

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Posted in: Nova News

Zultys Introduces MX-SE

October 23rd, 2014 by admin

Zultys Introduces MX-SE “All-in-One" IP Phone and Unified Communications Solution Providing a powerful, reliable and feature-rich Path to True Enterprise IP PBX Capabilities Sunnyvale, CA, October 22, 2014 Zultys, Inc., a leading provider of unified communications...

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Posted in: Nova News

Customer Technology Assurance Plan

September 17th, 2014 by admin

C-TAP has emerged as the telecommunication industry’s most innovative program. The program ensures that the telecom and information systems of small to mid-sized companies remain current and incorporate the latest in value added solutions. Technology...

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Posted in: Nova News

National Technology Convention

April 1st, 2014 by admin

Nova Communications, a leading provider of unified communications, announced today that the company has been invited to attend Technology Assurance Group’s (TAG) Annual Convention. TAG is an international organization of leading unified communications...

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Posted in: Nova News

New Year Business Goals

December 31st, 2013 by admin

The New Year is upon us!  Many of us are more than willing to embrace the New Year with bells on.  Part of this annual ritual often includes making resolutions for the coming months (hopefully all 12).  Making these promises to oneself can help us to...

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Posted in: Nova News

Nova Communications Fosters Technology Adoption with K-12 Schools

December 12th, 2013 by admin

Leading Unified Communications Provider Helps Education Leverage Today’s Technology   Nova Communications, a leading provider of unified communications, announced today that the company will be launching a program designed specifically for the education...

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Posted in: Nova News

Five Telecommunications Savings

June 19th, 2013 by admin

Five Ways to Stay Connected and Save 1.  VoIP - Voice Over Internet Protocol - SIP trunks for your voice can save you money.  Instead of paying for extra lines to avoid busy signals this service can fluctuate by bursting to meet your needs at busy times....

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Posted in: Nova News


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Hosted, Virtual, VoIP or Traditional Phone System… Which fits your company best?